Consultant Shout Out – Cortney Edwards, Cerner PowerChart Ambulatory Consultant

Today we’d like to give a well-deserved consultant Shout Out to Cortney Edwards, PowerChart Ambulatory Consultant!

Cortney has been engaged with RoundTable for the past two and a half years, sharing her PowerChart Ambulatory expertise across multiple implementation and enhancement projects in some highly complex client environments.  The consummate professional, Cortney uses her exceptional communication abilities to educate client stakeholders on PowerChart Ambulatory Best Practices, leveraging Cerner functionality within a comprehensive consideration of ambulatory workflows, staff effort allocation/focus, integration/interfacing with related applications, revenue cycle needs for sustainability and process optimization/efficiency.  Simultaneously, Cortney uses her warm and collaborative inter-personal approach to engage and mentor client resources and leadership.

Cortney, your professional capabilities across Cerner’s Ambulatory product suite and engaging personality enrich our RoundTable and client teams alike – thank you for all that you do!

April 30th, 2020 | , , |

RoundTable Supports Hospital Workers During the COVID Crisis

RoundTable Relief was created to support Maryland’s frontline heroes and restaurants during the COVID-19 crisis.  Healthcare workers, firefighters and police are working the frontline, however with the current lack of food service suppliers, they need meals.  Restaurants are closed, except for take out, and need more orders.  Matching the need for meals with the restaurant’s need for orders is a win-win solution.

100% of donations go to meals and there are committed volunteers for deliveries.  RoundTable Strategic Solutions helped RoundTable Relief deliver 50 lunches to Mercy Hospital and more than 100 to Anne Arundel Medical Center in the last week.  More meal deliveries are planned.  Visit www.roundtablerelief.org to donate or get additional information.

April 8th, 2020 | |

Shout Out to Kevin Miller, RoundTable Cerner PowerChart/PowerChart Rehab Consultant!

Kevin is currently assisting a complex, multi-facility IDN offering both inpatient and outpatient
rehabilitation services in multiple settings with concurrent optimization and migration project efforts.

Kevin draws on his experiences gained across multiple PowerChart Rehab implementation and
optimization efforts through both the Cerner vendor and client lenses to guide and execute build
decisions which maximize end-user satisfaction and features and functionality unique to Cerner’s
PowerChart Rehab product suite while meeting ever-changing CMS/regulatory requirements.  Operational and IT client leaders alike praise Kevin’s ability to quickly integrate within teams and seek out opportunities to inject additional value.

Kevin, we are equally grateful to have on our team your Cerner PowerChart / Rehab expertise and for
the collaborative spirit and intentional professional drive which defines all of your work efforts!

February 27th, 2020 | , , |

RoundTable Retained by NorthEast IDN to Identify Epic-Certified Direct Hire Talent

An IDN in the NorthEast has retained RoundTable’s Direct Hire Practice to identify Epic-certified Clinical Applications and Revenue Cycle Applications talent to address multiple talent gaps identified on their FTE team as they embark on a full-cycle Epic implementation.

RoundTable is happy to share a compelling example of related success, having facilitated a unique Epic implementation hiring plan with an East Coast IDN partner in the recent past. RoundTable facilitated the direct-hire of 15 full-time, permanent Epic Analysts and IDs throughout the course of a full-cycle Epic implementation, in addition to engaging with our RoundTable Consulting Team to provide supplemental Epic consultants to fill temporary talent gaps. Following the implementation project, the full-time direct hire Epic Analysts and IDs remained with a 95% retention rate, armed with critical client-specific implementation knowledge as the organization entered optimization, and later, upgrade phase.

“When a client retains RoundTable’s Direct Hire team to identify Epic talent that fills organizational Epic gaps, they can realize short-term savings as they avoid consulting fees,” says Jack Kowalik, Director of Recruitment. “But the cost-savings can continue well into the future, as historical knowledge around application configuration and workflow decisions enable efficiencies and continuity throughout enhancement and upgrade.  We are happy to provide a multi-faceted value proposition to our clients.”

RoundTable Retained by NorthEast IDN to Identify Epic-Certified Direct Hire Talent

An IDN in the NorthEast has retained RoundTable’s Direct Hire Practice to identify Epic-certified Clinical Applications and Revenue Cycle Applications talent to address multiple talent gaps identified on their FTE team as they embark on a full-cycle Epic implementation.

RoundTable is happy to share a compelling example of related success, having facilitated a unique Epic implementation hiring plan with an East Coast IDN partner in the recent past. RoundTable facilitated the direct-hire of 15 full-time, permanent Epic Analysts and IDs throughout the course of a full-cycle Epic implementation, in addition to engaging with our RoundTable Consulting Team to provide supplemental Epic consultants to fill temporary talent gaps. Following the implementation project, the full-time direct hire Epic Analysts and IDs remained with a 95% retention rate, armed with critical client-specific implementation knowledge as the organization entered optimization, and later, upgrade phase.

“When a client retains RoundTable’s Direct Hire team to identify Epic talent that fills organizational Epic gaps, they can realize short-term savings as they avoid consulting fees,” says Jack Kowalik, Director of Recruitment. “But the cost-savings can continue well into the future, as historical knowledge around application configuration and workflow decisions enable efficiencies and continuity throughout enhancement and upgrade.  We are happy to provide a multi-faceted value proposition to our clients.”

 

Consultant Shout Out: Allison Sutterfield, Epic Beacon Analyst Consultant

Shout out to Allison Sutterfield, Epic Beacon Analyst Consultant!  In her current project, Allison works tirelessly leading an oncology applications team of one, partnering deeply with clinical stakeholders to optimize workflow-related build in an environment with minimal room for error.

In her daily work, Allison relies on the expertise gained across nearly a decade of Epic Beacon-specific experience. Having been instrumental in multiple full-cycle Beacon implementations and post-live optimization efforts, Allison enriches her community client with a vast Epic Beacon / oncology worldview, expertise in best practices, and detailed consideration for interrelated modules.  Allison builds strong, collaborative relationships with client stakeholders and has repeatedly exceeded their expectations with her performance.  Allison’s client supervisor emphasizes the desire to “keep Allison as long as we possibly can” in every RoundTable follow-up conversation.

Allison, we are grateful for all your contributions to our client and our RoundTable team. Our goal is to keep you as long as we possibly can, as well!

February 12th, 2020 | , , |

RoundTable Expands Healthcare Consulting and Management Services

As the healthcare industry progresses with rapid changes, and more health systems have an increased need for management oversight, RoundTable is pleased to announce the expansion of its Healthcare Consulting and Management services to bring value to its partners.  The leadership has expanded its team with seasoned industry consultants with a combined 80 years of experience collaborating on meeting the complex needs of the health systems and their service line leaders.

“Having worked with health systems, physician groups, specialists and support staff throughout all disciplines in medicine, in a fast-changing environment, we understand that running an effective healthcare organization is not an easy task,” says Scott Ketchen, CEO, RoundTable Strategic Solutions.  “The challenges remain consistent – new reimbursement models; lack of leadership; poor communication; failed hiring processes; inadequate EMR training, implementation and maintenance; broken pay structure; neglected patient relations; among others. By providing comprehensive healthcare consulting and management services via industry leaders, RoundTable is overseeing the operational challenges and providing holistic strategic solutions, while assisting our clients to focus on their main goal: maintaining a reputable status of providing quality care for their patients.” (more…)

Consultant Shout Out: Rhonda Stovey, Epic OpTime / Anesthesia Principal Trainer Consultant

This week we would like to shout out Rhonda Stovey, RoundTable OpTime/Anesthesia Principal Trainer Consultant!  Rhonda joined a cautious client team which had experienced significant turn-over and she was able to quickly stabilize the client environment and garner the trust of those around her.

Rhonda’s enthusiasm for engaging end-users is palpable.  She routinely seeks out providers who are challenged by changes to their routines with OpTime / Anesthesia applications.  Rhonda then wins them over with her warm personality and her commitment to education on optimal OpTime / Anesthesia utilization to enrich clinical practice.  Having additional certifications in ClinDoc, Orders, Orders Transmittal, and Ambulatory, Rhonda has a deep understanding of the inter-relatedness of the Epic clinical applications suite.  She relies on her personal clinical experiences in perioperative nursing and leadership as she maintains and optimizes the OpTime and Anesthesia MST, training curriculum, and role-specific resources.

Rhonda, your infectious laugh and passion for education has been a welcomed addition to the RoundTable team!

Consultant Shout Out: Will Ruggles, EPIC ASAP Principal Trainer

A special Shout Out to Will Ruggles, one of RoundTable’s premier EPIC ASAP Principal Trainers. With seven years of experience in the healthcare industry and 20+years’ experience in professional training and coaching, RoundTable has had the privilege of working with Will as he shares this expertise and guidance for one of our valued clients.

As an experienced, highly motivated, and dynamic Certified Epic professional with both Analyst and Principal Trainer/ID experience, Will has participated in multiple Epic GoLive implementations as a trainer for thousands of doctors and providers at medical centers nationwide. His expertise in multiple EPIC modules (Certs in: ASAP, Willow, Orders) provides our clients a versatile resource for curriculum development, MST build and training optimization support. (more…)

RoundTable Re-Engages Epic Patient Access Instructional Design Consultant

When faced with a gap in their Patient Access Instructional Design team, a MidAtlantic IDN client immediately contacted RoundTable to re-engage an exceptional Epic Cadence / Prelude Instructional Designer (ID) Consultant.  Maintaining active Epic Certifications in both Access applications and Training Environment Development (TED), the client was confident that this Epic Cadence / Prelude ID Consultant was optimally prepared to maintain educational delivery while simultaneously identifying opportunities to optimize training pathways.

“Seamless education supporting Epic Prelude and Epic Cadence utilization is critical from a patient-facing perspective,” says Rachael Battin, Consulting Practice PM.  “Scheduling and Registration are regularly the initial contact point of contact with a patient.  The information gathered and stored within Epic during those encounters informs both clinical and revenue cycle processes, and in many cases impacts process efficiency for hospital and outpatient staff and patients alike.”

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