RoundTable’s Epic Instructional Design Consulting Fills Critical Short-Term Gap

A NorthEast IDN client has engaged an Epic ASAP Instructional Design / Principal Trainer Consultant to maintain delivery of education and training resources to Emergency Department staff and stakeholders in the gap between an internal resignation and replacement new-hire onboarding.   RoundTable was able to immediately identify a consultant with the Epic ASAP application and clinical workflow expertise to immediately assimilate into the client environment and successfully fulfill a short-term engagement.

“It can be tempting to try to ‘make do’ with internal resources to close a short-term gap on the Epic Instructional Design team,” sympathizes Lauren Rosenthal, Director of Delivery and Operations.  “But if that gap can’t be fully covered, there is risk associated with any lapse in educational delivery or continuity. Negative downstream impacts to clinical documentation, internal and external communication, and revenue capture are likely to offset any short-term savings, and then some.”

January 22nd, 2020 | , , |

RoundTable Supports Clinical Application Education Expansion Support for Community IDN

A MidAtlantic IDN Client identified a need to expand their Clinical Applications Education Department to more comprehensively serve educational needs surrounding Epic Clinical Documentation as a result of completing a post-live analysis for their growing clinical user team.  As soon as a new Epic ClinDoc Principal Trainer / Instructional Designer (PT/ID) FTE role was approved, the Department Leader simultaneously engaged RoundTable’s Direct Hire and Consulting Teams.  A tenured Epic ClinDoc PT/ID Consultant, with multiple complimentary Epic Certifications, was immediately engaged to supplement the current Training Team’s efforts while Epic ClinDoc PT/ID FTE candidates were identified and introduced to the team to complement the Training Team on a full-time basis.

“Our RoundTable Direct Hire and Consulting Teams take pride in partnering internally to best serve both the short-term and long-term needs of our clients,” says Jack Kowalik, Director of Recruitment for RoundTable’s Direct Hire Practice. “By providing immediate interim solutions to talent gaps, we relieve our client leaders of some of the pressures of the FTE hiring process, so that we can truly partner with them to identify the candidates who project the greatest capability and cultural fit for the future.”

January 13th, 2020 | , , , |

RoundTable Engaged for Complex Epic Clarity Project

RoundTable Strategic Solutions is excited to embark on a complex Epic Clarity Data Extraction project for an East Coast academic health system seeking to pull their Hospital Billing and Professional Billing data. This will be a fragment of an enterprise-wide initiative to establish a true Data Repository for both operational and regulatory reporting needs. This particular client has a multi-faceted Epic environment with a number of instances, processes and multiple user groups with whom to work — all of which will require a truly experienced and analytical eye to be able to efficiently pinpoint data sources. Our selected Senior Epic Clarity Analyst will utilize her background to analyze, design, test and implement Epic HB and Epic PB data extraction scripts to support this client’s goals. “We are thrilled with the continued growth of our Epic Consulting practice with such talent.  Our candidates are eager to share their knowledge and add value to our healthcare partners in need,” says Casey Hafford, Director of Strategic Accounts.

December 18th, 2019 | , |

RoundTable Welcomes Kelly Collis as Marketing Associate

Kelly Collis is an enthusiastic communications and operations expert, bringing with her seven years of experience in online content development, stakeholder relations, and strategic project management. In her role as Marketing Associate, Kelly seeks to forge strong clientele relations and provide quality online reporting of industry-relevant information.

Prior to joining RoundTable, Kelly recently graduated with merit from the University of Edinburgh with an MSc in Food Security, where she was commended as the Best Overall Contribution to the Program. Kelly is a passionate supporter of data-driven action, having executed international research that provides substantive national policy guidance.

Kelly brings to the table an ability to improve company-wide operations, with expertise in strategic operations and project management. In her previous role as Administrative Coordinator at the World Resources Institute, Kelly helped to drive the Economics Center and New Climate Economy Programs forward by enhancing workflow and conceptual alignment amongst both internal and external partners and creating and streamlining database and file repository systems. Kelly was also responsible for overseeing Economics Center projects from cradle to grave and analyzing social media trends to allow for more targeted messaging.

At the Interstate Technology and Regulatory Council, Kelly developed a company-wide communications plan and oversaw all communications online and in print, exponentially growing the organization’s social media presence and contributing to a 25% annual team member growth. She oversaw team member engagement and experience, creating industry newsletters, maintaining contact with key members, and updating team member databases. Kelly began her professional career in the sales industry, regularly winning top performer awards in various sales positions.

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November 21st, 2019 | |

Leading Mid-Atlantic Medical Institution Partners with RoundTable for ClinDoc/Stork Analyst

An East Coast community IDN tapped RoundTable to fulfill its need for an Epic Analyst specializing in the Obstetrics module to advance several long-standing optimization initiatives for their newly ‘LIVE’ Epic hospital. RoundTable placed a Senior Epic ClinDoc/Stork Analyst consultant who has exposure to dozens of diverse Epic configurations and specialized workflows, ultimately allowing her the ability to identify best-practice design for our client’s unique needs and customization requirements. With more than 6 years of specialized and focused Epic Stork experience, RoundTable’s consultant has led multiple implementations, upgrades and optimization projects for Labor & Delivery, Recovery, Postpartum and Obstetric Urgent Care.

In this role, our Senior Consultant is overseeing the completion of several Epic Stork Optimization Initiatives. These project initiatives will include but are not limited to: implementing Scheduling for OR Cases with Inductions, standardizing provider charging and order sets, updating the OB’s Fetal Monitoring Board as well as supporting every day operational maintenance as needed.

This placement comes from a long-standing relationship with this medical institution for which RoundTable continually provides Epic EHR Analyst consultants with a focus on clinical application support.

“Working with a healthcare partner on their changing Epic environment over the course of three years enables our team to identify the best consultant from a personality and expertise perspective,” said Casey Hafford, Director of Strategic Accounts, an integral member of the team helping to support this client’s EHR resource management.  “We knew that this client needed someone with Senior Systems Analyst and Project Lead experience who had also worked effectively across multiple Epic environments to ensure that we utilized our client’s time efficiently during discovery and delivery.”

November 20th, 2019 | , , , , , |

Consultant Shout Out: Phil Witt, Senior Revenue Cycle Interim Leader

Phil Witt is a true asset to the RoundTable Senior Revenue Cycle team.  As a Project Management Interim leader, Phil shares his 20 years of healthcare knowledge focusing on Revenue Cycle Operations, Revenue Integrity and CBO/SBO implementations by spearheading projects that yield successful outcomes.

Phil’s experience with Project Management combined with Revenue Cycle Analysis, EMR/Software applications, and SBO expertise offer our clients an excellent resource for implementing operational improvements, SBO design and implementation.

He succeeds in guiding cross functional teams in the execution of multiple projects and provides operational PMO oversight to lead and drive all internal operational work streams. Phil’s technical proficiencies allow him to serve as the expert to stakeholders when implementing changes and operational improvements.

Congratulations to Phil for his dedication to our clients and his ability to deliver excellent outcomes. He consistently exceeds expectations, receives positive feedback from our healthcare partners, and is offered project extensions and additional project work – all true testaments to his efforts. We are fortunate to work with Phil and appreciate him for his amazing work!

 

Consultant Shout Out – Jan Gunter, Senior Revenue Cycle Interim Leader

Jan Gunter is one of RoundTable’s Senior Revenue Cycle Interim Leaders, who has been an integral part of team for the last year. Jan has worked in the healthcare industry for over 30 years, 17 of which in leadership roles for nationally recognized organizations. With a primary focus on Revenue Cycle Operations, Revenue Integrity and CBO/SBO implementations, she blends strategic initiatives and business philosophy with industry standards and solution-based methodology tools to improve financial results for clients.

Her expertise in EMR/Software applications and regulatory knowledge provides our clients an excellent resource for implementing operational improvements and strategies significantly impacting cashflow positively.

Recently, Jan worked with a client implementing a Denials Management program in conjunction with design and implementation of their operations and workflows. She developed benchmarks and metrics to guide leadership in monitoring financial and operational status, long term. The outcome of this project showed measurable decrease in AR by an average of 27.5 days across the organization by means of cash collections, operations and technology efficiencies, not through write-offs.

Hats off to Jan and her dedication to the client and the ability to deliver excellent outcomes. She consistently exceeds expectations and gains positive feedback from our clients, including extensions and additional projects which are a true testament to her work. We are so lucky to work with Jan and appreciate her for her knowledge and dedication to making significant financial changes for healthcare organizations!

Consultant Shout Out – Sonja Adamowicz, Cerner Senior Analyst

At RoundTable, we seek to identify true EHR subject-matter-experts and professionals on our consultant teams who have a full-circle understanding of the modules that they support. In any IT consulting industry, a professional’s longevity supporting an application often ensures deep understanding of that application’s intricacies, end-user processes, common issues, and integrations. Winding down her second engagement with RoundTable, Sonja Adamowicz represents these roles with over 19 years’ experience as a specialized Cerner Analyst.

Sonja has worked with Cerner’s Operating Room module, SurgiNet, as a Senior Analyst and is a true SME of the product and processes that she supports. She has worked on almost every aspect of SurgiNet including: SurgiNet Anesthesia, OR Tracking Board implementation, EP/Cath Lab scheduling build, Preference Card standardization, Procedure File Clean-Up, SurgiNet to Scheduling design and more. While with RoundTable, she has been a consultant who is consistently extended or invited back to client sites based on her performance and in-depth knowledge of the SurgiNet solution.

On top of true technical expertise, Sonja has a brilliant personality and dedication to her work that quickly makes her an asset to any team that she joins. She is level-headed, analytical and always efficient in providing her clients with detailed explanations of their options as it relates to SurgiNet build decisions. She is a top advisor to those she serves, and we are so grateful to have her as a part of the RoundTable team!

October 2nd, 2019 | , , |

RoundTable Selected to Support Epic Willow InPatient Upgrade and Optimization Initiatives for Two East Coast Regional Hospitals

RoundTable has been selected to engage Epic Willow Inpatient Analyst Consultants with two East Coast Regional Hospitals to provide support for upgrade and optimization initiatives while enhancing the organizations’ Willow Inpatient application support and maintenance efforts.  Utilizing clinical pharmacy operations backgrounds and relevant subject matter expertise, RoundTable’s Willow InPatient Analyst Consultants will guide and execute related Willow InPatient application build, testing, validation and support, applying Best Practices in pharmacy and meds process features, functionality and related impacts.

Both contracts mark continued partnership with RoundTable to engage Epic Certified Analyst Consultant resources to strengthen the clients’ Epic Clinical Applications teams.

“The Pharmacy IS team shoulders a heavy burden,” reminds Lauren Rosenthal, Director of Delivery and Operations.  “Whether a hospital is large or small, the number of available medications is usually comparable.  Routine support and maintenance is a substantial load even within a stable applications environment.  Coupled with upgrade and optimization tasks, work efforts can quickly exceed the bandwidth of the applications team.  RoundTable is happy to provide, through our seasoned Consultants, Epic Willow InPatient application expertise attuned to our clients’ specific challenges.”

 

September 25th, 2019 | , |

Consultant Shout Out – James Harris, MEDITECH Analyst

RoundTable Strategic Solutions is thrilled to recognize and ‘Shout Out’ our MEDITECH Analyst Consultant, James Harris! James has been with RoundTable for nearly two years and has supported several of our East Coast client’s MEDITECH and Quality Reporting initiatives. He is a team player who can jump into any project effort, with little guidance at that, and become a true asset to the project’s success.

James has over 15 years of experience working with MEDITECH in every platform from MAGIC to Client Server to 6x. James has in-depth exposure to both Clinical and Financial modules of MEDITECH that allow him to troubleshoot issues he encounters with a full-circle understanding of integrations, charging, operational overlap and any other associated ‘ripple effects.’ His knowledge of Quality Reporting and analyzing appropriate data capture in the MEDITECH system is a true asset to our team. For example, James has assisted countless organizations reach their Meaningful Use program goals with subject matter expertise in: MEDITECH’s Patient Portal, e-CQMs, Report Writing, HIE integration, Security Requirements, among others. James has demonstrated success in developing strategies with our clients that ultimately prepare them to proactively respond to changing regulations in the field.

This past week, James received another client extension reflecting how invaluable he is to the teams with which he works. We are lucky to have him as a partner in the field as a great representation of RoundTable!

September 19th, 2019 | , |