Nationally Recognized Academic Physician Group Taps RoundTable’s Cerner PathNet Resource Management Services  

An east coast multi-hospital, multi-specialty academic physician group recently partnered with RoundTable for its Cerner PathNet® resource management needs to support the successful build and implementation of its PathNet application. The Cerner PathNet Analyst Consultant is working closely with the group’s internal informatics staff and end users to maintain current configuration, troubleshoot, and fulfill approved optimization requests.  By executing the relevant application build, validation and maintenance, he will assist in organization’s change management, help identify opportunities for improvement, and will be accountable for achieving the project’s targeted outcomes.

“We are thrilled to share the talents of our Cerner PathNet experts with our clients to assist them in their organizational and growth plans and believe that this new contract for our resource management is a true testament to our solid, knowledgeable experts in all healthcare technology modules,” says Scott Ketchen, President & Managing Partner.

 

November 14th, 2018 | , |

RoundTable to Serve as Interim Executive to Centralize Call Center Functions & Specialty Care Transformation

A community hospital is embracing the shift towards consumerism by centralizing Call Center functions to support a better patient experience and timely access to care for specialties. This growing community hospital engaged RoundTable’s Management Consulting Division to provide strategic advisory and process design to support the physician enterprise during operational specialty care transformation projects.  “We will be assisting in several key areas with a primary focus on centralizing Call Center functions and using our proprietary Analytical tools to aid the change management process and facilitate physician engagement,” says Kyle Swarts, Senior Vice President & Partner.

Clients continue to call on RoundTable to assist their organization in strategizing and implementing Centralized Services in the areas of Call Centers, Revenue Cycle and Hospital Outpatient Scheduling. “Our programmatic approach and ability to leverage our tools to turn data into information, coupled with hands-on operational re-design experience, makes us a unique and desirable partner,” says Kyle Swarts.

RoundTable’s Epic Perm Placement Division Partners with West Coast Academic Medical Center to Hire Seasoned Certified Epic Resolute Cycle Analyst

RoundTable Strategic Solutions recently partnered with a large academic health system to recruit and retain two experienced Certified Epic Revenue Cycle experts to assist the organization with maximizing the features and capabilities of the resolute application. The new hires will play vital roles serving as a Resolute Lead and Sr Resolute Analysts and are expected to make an immediate impact to the Epic project team while serving as a liaison with Revenue Cycle Operations.  Additionally, they will aid in the upcoming system-wide 2018 Epic upgrade and implementation, along with anchoring the Revenue Cycle team for years to come.

“I am always confident in the positive impact our Epic Permanent Placement team has when assisting health systems find full-time Epic experts.   While we are seeing continued growth in our Epic Consulting Practice, we also see and value the importance of identifying full-time candidates for our customers. The candidates we present are eager to be part of the organization, embrace the culture and add value to their teammates for the future,“ says Scott Ketchen, President and Managing Partner.

November 1st, 2018 | , , |

RoundTable and RamaOnHealthcare Transforming the Healthcare Industry Together

RoundTable is thrilled to join the elite roster of sponsors for the RamaOnHealthcare community consisting of their daily health insight newsletter, resourceful website, blog by Rama and filterability analysis of over 7,000 curated articles, white papers and infographics from the industry’s well-respected publications. We will share pertinent industry news with our team and clients on topics that directly align with our core services and create new forms of content and marketing options as a result.

Followers trust RamaOnHealthcare for the ease of use, access, timeliness, consistency, and the spirit and simplicity to which Rama delivers the most important, competitive and innovative news regarding today’s healthcare economy.

“As a marketing executive, I indulge in Rama’s delivery of the most relevant healthcare news daily.  After receiving and reading the newsletter, and using the website’s filterability function for several months, we realized that RamaOnHealthcare was an ideal partner for RoundTable,” says Nicole Halsey, Director of Marketing and Communications. “We are able to apply Rama’s daily distribution of critical content to our own marketing and educational efforts. The time-saving value of having Rama search and distill content into timely, bite-size pieces is invaluable and allows our team to connect with our clients in new ways.  Thanks for enabling and transforming the healthcare industry with us!”

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November 1st, 2018 | , |

RoundTable’s Epic Revenue Cycle Support Team Deployed at Leading West Coast IDN for Optimization Effort

A team of Epic Revenue Cycle subject matter experts kicked off a 6-month engagement earlier this month with a laser-focus on optimization opportunities that will increase the efficiency of staff and financial performance. Over the course of the engagement, the RoundTable project team will:

  1. Assist organizational leadership with Epic ServiceNOW ticket prioritization and resolution
  2. Evaluate current state Epic system set-up and recommend optimization initiatives
  3. Implement Epic workque structure re-design and system build modifications
  4. Provide additional training to staff to ensure best practice use of Epic’s PB Suite

“We continue to add immediate value to our customers by providing seasoned Epic Revenue Cycle consultants who also have hands-on experience running large centralized billing operations,” says Kyle Swarts, Senior Vice President & Partner.

October 29th, 2018 | , |

Casey Hafford Promoted to Director of Strategic Accounts

RoundTable is pleased to announce the promotion of Casey Hafford to Director of Strategic Accounts, in which she will be responsible for assisting the Senior Vice President of Sales & Marketing with managing existing and developing new client relationships, overseeing strategic partnerships, promoting RoundTable’s cores services, and collaborating with the Recruiting team to articulate client consulting needs and interview requirements.

With a five-year tenure in the Recruitment and Delivery division of the company, Casey has proven her ability to bring value to client support by maintaining extensive knowledge of the Healthcare IT landscape, vendor trends, government regulations, and challenges facing healthcare systems that impact patient access, contact centers, revenue cycle and clinical outcomes. Along with her recruitment efforts, Casey connects with healthcare executives who are experiencing system-based issues and are collaborating to identify a well-measured path to resolution.

“We are confident in Casey’s ability to drive retention and growth for our existing clients and align our services with potential health systems in need.  She is a core member of the team, and has established and implemented best-practice recruitment and client support strategies that yield results for our clients and our consultants,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions.

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October 25th, 2018 | |

RoundTable’s Management Consulting Practice Engaged to Assist Large IDN with Epic Conversion

A large Integrated Delivery Network has partnered with RoundTable to assist the organization with facilitating a comprehensive assessment of its current state revenue cycle management processes while determining gaps in people and processes that require organizational attention and alignment of future state design prior to the Epic go-live. “The appropriate sequencing of events is critical during a large system conversion which is why clients see the value in partnering with an experienced firm,” says Kyle Swarts, Senior Vice President & Partner.

“Leveraging large scale IT conversions creates the ideal opportunity to re-design inefficient processes, collaborate with colleagues on operational re-design and seek opportunities to drive revenue cycle performance and patient experience,” says Kyle Swarts.

Hitting the Road – Continuing Education During Fall Conference Season 2018

It’s fall conference season and RoundTable executives are packing their bags to hit some of the best educational conferences and meetings to learn more about new trends and issues in healthcare IT, Revenue Cycle, marketing engagement, patient experiences.  We will have a presence at the following conferences and events:

Maryland HIMSS Fall Networking Event, Annapolis, MD, September 17

As a corporate sponsor of the Maryland HIMSS, RoundTable is pleased to participate in the annual event featuring a cocktail and networking hour, dinner, keynote presentation and discussion on analytics innovation.

Becker’s Health IT + Revenue Cycle Conference, Chicago, September 19-22

With more than 160 break out sessions in 9 tracks of Health IT and Revenue Cycle topics, our team will gain vast knowledge in improving patient care and revenue opportunities, as well as the top priorities for Health IT and CIOs.  The team will enjoy networking with the brightest minds in Health IT and the Revenue Cycle. (more…)

Kyle Swarts Named to the New Maryland HIMSS Board of Directors

After several years of commitment to the Maryland Chapter of Healthcare Information and Management Systems Society (HIMSS), Kyle Swarts has been named as a new Board of Director. As a veteran leader in the healthcare IT industry, Kyle will serve as the Outreach Committee Chair and Marketing & Communications Committee Co-Chair.  Within his first few months in the Outreach Chair position, he launched and will continue to manage the Maryland HIMSS Charity Program, supporting organizations in the region that leverage technology to support the health and well-being of the communities they serve. During his tenure, he will also assist with marketing the organization, its members and events while gaining traction with sponsoring organizations.

“We are thrilled that Kyle was selected as a member of the MD HIMSS.  His passion for and commitment to the healthcare IT industry is admirable and will be a direct benefit to the organization and its Board of Directors,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions. “Kyle is a true representation of the RoundTable brand.  He shares incredible professional experience and accomplishments, as well as a sense of community and commitment to growing the Health IT profession.  We couldn’t be prouder!”

A full list of the MDHIMSS Board of Directors can be found here.

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September 1st, 2018 | , |

RoundTable Welcomes Rachael Battin to the Team as Consulting Practice Recruiter

Rachael Battin joins the RoundTable team as a Consulting Practice Recruiter.  In her role, she will be responsible for recruiting, screening and credentialing candidates, maintaining and fostering relationships with consultants, and overseeing organizational development and change management strategies.

“As a seasoned recruiter and contract manager, Rachael brings more than 21 years of leadership experience in the healthcare, risk adjustment and staffing services industries to our growing team of professionals.  Her ability to uniquely strategize and establish relationships with consultants is one of her many assets, and why we knew she was the perfect fit for our Resource Management Consulting division,” said Kyle Swarts, Senior Vice President and Partner, RoundTable Strategic Solutions.  “We’re excited to share Rachael’s capabilities and expertise with our clients in an effort to successfully achieve their specific resource needs in a quality, time-efficient manner.”

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