Consultant Shout Out – Epic Radiant/Cupid Consultants

Shout Out to an outstanding team of RoundTable Epic Radiant / Cupid consultants, who are winding down an extremely successful Epic Radiant / Cupid implementation project!  Cardiovascular and Radiology are exceedingly complex specialties, with numerous considerations — workflow, application, and integration standpoints. This talented team was critical to the successful unification of varied workflows in multiple legacy applications to a single Epic platform, concurrent with a full inpatient/revenue cycle implementation.  In addition to the many application-related contributions these consultants make, they each bring to the client a collaborative approach to deploy best practices and a patient demeanor, mentoring client teams and sharing their “lessons learned.”

LaTonya Green, Epic Radiant / Cupid Analyst Consultant, utilized her clinical and leadership background with deep Cupid functionality knowledge from the outset of the project through GoLive.  Her tireless efforts around complex structured reporting build, and re-build, ultimately paid off in the form of provider satisfaction and engagement.

Merry Lovejoy, Epic Radiant / Cupid Analyst Consultant, was engaged on the project with the GoLive deadline looming large, and immediately dove into the Radiant build tasks critical to success.  She worked across modalities, implementing intricate rule logic, identifying and troubleshooting inconsistencies, all the while leveraging her vast body of clinical radiology and ultrasound knowledge and gentle persistence.

Christie Smith, Epic Radiant/Cupid Instructional Design Consultant, brought consistent enthusiasm and initiative through the implementation project.  Outside of client direction, Christie takes it upon herself to identify areas of uncertainty among those she educates, making sure to initiate comprehensive dialogue and create educational content tailored to meet individual needs. Her years of Epic application experience compliment her years of radiology clinical experience and serve her well as she educates and mentors.

Tonya, Merry, and Christie, the RoundTable team is every bit as grateful for your contributions as our client!

December 20th, 2018 | , , |

Mid-West Integrated Health System Selects RoundTable for CRM Implementation Support & Marketing Campaign Design & Execution

Fourth Engagement with Health System to Create Value-Based, Consumer-Oriented Experience 

(Baltimore, MD) December 10, 2018 – RoundTable Strategic Solutions (RoundTable), a boutique growth-oriented healthcare management and IT consulting firm, announces today the fourth consecutive contract with a Mid-West integrated health system to develop a customer experience model that attracts new patients and keeps existing patients within the healthcare system.

The engagement allows RoundTable to leverage strategic marketing, CRM technology and ongoing centralization of services to drive retention and growth.  “Continuing along our strategy roadmap developed at the inception of the partnership and pairing strategic marketing with operational readiness to drive continuous improvement is key in developing a world class Patient Experience,” says Kyle Swarts, Senior Vice President & Partner.  “RoundTable’s methodology and execution approach provides our partner with a deeper understanding of a patient or consumer’s current experience connecting across the health system and executes a future state design enabling a 360-degree view of the patient and customer by aligning Marketing, Centralized Services and Clinical Operations.”

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December 10th, 2018 | , , |

Mid-Atlantic IDN Re-Engages RoundTable for Additional Project: Cerner Implementation and Optimization Efforts

A Mid-Atlantic Integrated Delivery Network has partnered with RoundTable for the fourth consecutive year to assist in managing the system-wide Cerner implementation and optimization efforts. Over the past several years, RoundTable’s Cerner SMEs have supported PowerChart Ambulatory implementation, multi-hospital data migration, Dragon Dictation deployment, specialty MPage development among other projects.

In 2019, eight RoundTable Cerner Analysts will continue to support the organization’s Cerner expansion in several specialized clinical solutions, including: PowerChart Maternity, PowerChart Oncology and SurgiNet Anesthesia.  RoundTable’s Cerner delivery team will also assist with the upcoming Cerner Code Upgrade as well as Optimization for SurgiNet, MPages, Dynamic Documentation, CCL Reports, CORE/ESH and Nursing.

“RoundTable’s delivery and project planning teams have worked with client leadership over the past ten weeks to identify how our existing consulting team could be utilized to best support 2019 Cerner initiatives,” detailed Casey Hafford, RoundTable’s Director of Strategic Accounts. “Our resources have historical knowledge of our client’s processes and system environment which further ensures timely and successful project execution. The consecutive contract extensions for our resources are testaments to our team’s talent and their ability to enhance the overall workflow of the organization.”