Community IDN Relies on RoundTable’s Epic Instructional Design Consulting

When a community IDN client faced an Epic Instructional Design / Principal Trainer vacancies due to internal re-organization, client leaders immediately engaged with RoundTable’s Epic Consulting team to identify interim Epic OpTime / Anesthesia and Radiant / Cupid Instructional Design / Principal Trainer Consultant to ensure critical knowledge transfer and educational continuity while an additional FTE resource is identified and on-boarded.  The Epic OpTime / Anesthesia and Radiant / Cupid Instructional Design / Principal Trainer Consultants will ensure that understanding and utilization of unique, specialty modules will go on uninterrupted, while simultaneously identifying opportunities to fine-tune instructional design material and the Master Training Environment to mirror clinical workflows and updates.

Rachael Battin, Consulting Practice PM advises, “Educational continuity is particularly critical when dealing with Epic’s specialty modules, with intricate and interconnected clinical workflows.  RoundTable Epic Instructional Design / Principal Trainer Consultants not only bridge a precarious gap during the search for new client FTE’s, they are also able to infuse knowledge gained across diverse client environments, further enriching the resources into which those new client FTEs will ultimately assimilate.”

Consultant Shout Out – Healthcare IT Leader, Angela Greene

At RoundTable, we recognize that our success is 100% attributable to the professionals we have in the field. With her one-year work anniversary with RoundTable approaching, we shout out Healthcare IT leader extraordinaire, Angela Greene. Angela is a dynamic producer in clinical technology implementations with demonstrated Project Management expertise in medical device integration, alarm management and workflow development.

In May of 2018, RoundTable was engaged by a large Mid-Atlantic IDN to provide Interim Leadership for a Cerner Clinical Applications Manager on FMLA over a period of six months. With a clinical background of 27 years as a Registered Nurse and over 10 years in healthcare IT leadership, Angela was able to dive into a role that required oversight of multiple enterprise-wide implementation and optimization initiatives.

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Leading Pacific Northwest Healthcare System Partners with RoundTable to Serve as Interim Director of Revenue Cycle Operations

A leading healthcare system, serving both urban and rural communities throughout the Pacific Northwest, has engaged RoundTable Strategic Solutions to serve as the Interim Director of Revenue Cycle Operations.  As the Interim Director, our senior Revenue Cycle consultant is working in collaboration with the System VP of Revenue Cycle to oversee the Revenue Integrity and CDM department and team. Together, with the staff and other operational leadership, she will mitigate risk to revenue and financial performance.

She is responsible for assisting with building and enhancing the Revenue Integrity team by providing on-going maintenance and analysis of the existing CDM; optimizing workflows, developing policies and procedures, and staffing requirements; evaluating CDM mappings; and strengthening stability in a denials management program.

“As a true leader in the industry, our consultant was the perfect choice to serve in this interim position.  She consistently proves to be a mentor to internal and external constituents with whom she works,” says Art Lopez, Regional Vice President.  “The ability for a health system to work with a consultant in an interim position is an invaluable resourcing approach as they can share best practices, develop strategy and programs that improve overall financial and operational performance, and more importantly,  provide mentorship to internal resources that have the skill set to move into leadership roles within the organization over time.”

To learn more about Interim Healthcare Operations & IT Resources, visit our two-part blog series “Accelerating Change with Interim Healthcare Executive Leadership.” Part 1 and Part 2