When faced with a gap in their Patient Access Instructional Design team, a MidAtlantic IDN client immediately contacted RoundTable to re-engage an exceptional Epic Cadence / Prelude Instructional Designer (ID) Consultant. Maintaining active Epic Certifications in both Access applications and Training Environment Development (TED), the client was confident that this Epic Cadence / Prelude ID Consultant was optimally prepared to maintain educational delivery while simultaneously identifying opportunities to optimize training pathways.
“Seamless education supporting Epic Prelude and Epic Cadence utilization is critical from a patient-facing perspective,” says Rachael Battin, Consulting Practice PM. “Scheduling and Registration are regularly the initial contact point of contact with a patient. The information gathered and stored within Epic during those encounters informs both clinical and revenue cycle processes, and in many cases impacts process efficiency for hospital and outpatient staff and patients alike.”