RoundTable’s Management Consulting Practice Engaged to Assist Large IDN with Epic Conversion

A large Integrated Delivery Network has partnered with RoundTable to assist the organization with facilitating a comprehensive assessment of its current state revenue cycle management processes while determining gaps in people and processes that require organizational attention and alignment of future state design prior to the Epic go-live. “The appropriate sequencing of events is critical during a large system conversion which is why clients see the value in partnering with an experienced firm,” says Kyle Swarts, Senior Vice President & Partner.

“Leveraging large scale IT conversions creates the ideal opportunity to re-design inefficient processes, collaborate with colleagues on operational re-design and seek opportunities to drive revenue cycle performance and patient experience,” says Kyle Swarts.

Hitting the Road – Continuing Education During Fall Conference Season 2018

It’s fall conference season and RoundTable executives are packing their bags to hit some of the best educational conferences and meetings to learn more about new trends and issues in healthcare IT, Revenue Cycle, marketing engagement, patient experiences.  We will have a presence at the following conferences and events:

Maryland HIMSS Fall Networking Event, Annapolis, MD, September 17

As a corporate sponsor of the Maryland HIMSS, RoundTable is pleased to participate in the annual event featuring a cocktail and networking hour, dinner, keynote presentation and discussion on analytics innovation.

Becker’s Health IT + Revenue Cycle Conference, Chicago, September 19-22

With more than 160 break out sessions in 9 tracks of Health IT and Revenue Cycle topics, our team will gain vast knowledge in improving patient care and revenue opportunities, as well as the top priorities for Health IT and CIOs.  The team will enjoy networking with the brightest minds in Health IT and the Revenue Cycle. (more…)

Leading Pacific Northwest Healthcare System Partners with RoundTable to Serve as Interim Director of Revenue Cycle Operations

A leading healthcare system, serving both urban and rural communities throughout the Pacific Northwest, has engaged RoundTable Strategic Solutions to serve as the Interim Director of Revenue Cycle Operations.  As the Interim Director, our senior Revenue Cycle consultant is working in collaboration with the System VP of Revenue Cycle to oversee the Revenue Integrity and CDM department and team. Together, with the staff and other operational leadership, she will mitigate risk to revenue and financial performance.

She is responsible for assisting with building and enhancing the Revenue Integrity team by providing on-going maintenance and analysis of the existing CDM; optimizing workflows, developing policies and procedures, and staffing requirements; evaluating CDM mappings; and strengthening stability in a denials management program.

“As a true leader in the industry, our consultant was the perfect choice to serve in this interim position.  She consistently proves to be a mentor to internal and external constituents with whom she works,” says Art Lopez, Regional Vice President.  “The ability for a health system to work with a consultant in an interim position is an invaluable resourcing approach as they can share best practices, develop strategy and programs that improve overall financial and operational performance, and more importantly,  provide mentorship to internal resources that have the skill set to move into leadership roles within the organization over time.”

To learn more about Interim Healthcare Operations & IT Resources, visit our two-part blog series “Accelerating Change with Interim Healthcare Executive Leadership.” Part 1 and Part 2

Consultant Shout Out – Peggy Perkins-Fricks, Cerner Revenue Cycle Training Coordinator

RoundTable celebrates Peggy Perkins-Fricks, Cerner Revenue Cycle Training Coordinator, as our newest Consultant Shout-Out!

Peggy draws from 20 years of Training/Adult Learning experience, combining it with her broad knowledge of healthcare Revenue Cycle Management operations, Cerner Patient Accounting-specific functionality and her hands-on leadership skills.  Most recently, Peggy has designed and executed the Training Plan for our client’s impending Cerner Patient Accounting implementation – uniting clinical and financial data within a single Cerner platform.  Executing and effectively training for any Revenue Cycle Management application transition is a daunting project. In most circumstances, adopting Cerner’s Clinically-Driven Revenue Cycle methodology significantly increases the complexity of the required cultural/operational shift to yield a successful implementation.  Peggy was able to tackle this multi-faceted challenge directly with poise, determination, and a warm smile.

In just shy of two years working with RoundTable, Peggy has been presented with four requests for extension.  Her current client describes her as a “strong asset to our team,” which affirms not only the successful execution of her professional duties, but also her collaborative, team-centric approach to those duties.

Peggy, in addition to your positive impact on the clients with whom you’re engaged, you are an all-around asset to the RoundTable team, and we are grateful to work with you!

June 13th, 2018 | , |

Consultant Shout Out – Lorna Dunbar, Certified EPIC HIM Project Manager/Builder

Lorna Dunbar, a Certified Epic HIM Project Manager/Builder,  describes herself as “not your average consultant,” and we couldn’t agree more!  Lorna is the quintessential HIT consultant, marrying an in-depth knowledge of operations and Epic and 3rd-party application functionality related to all things Health Information Management (HIM), a professional “grace under pressure” delivery, fine-tuned analytic approach to solve complex problems, and a fantastic sense of humor.  Her HIM expertise extends through Clinical Applications and Revenue Cycle, and Lorna effectively understands and communicates the downstream impacts of proposed solutions to identify the one best-suited to address the challenge.

In her almost 4 years of engagement with RoundTable, Lorna has served multiple roles, including Epic HIM Project Manager, Lead Build/Integration Consultant, and Interim IT Operations Leader.  Throughout her tenure in these roles, Lorna has successfully executed countless jobs on behalf of the client, repeatedly demonstrating patience, flexibility, collaboration, and a “no job too big or too small” mentality.  She mentors client IT and operations staff to equip them with the tools to be successful in their roles, and lends her SME perspective to our RoundTable internal team.

We are so fortunate to have you on the RoundTable team, Lorna.  Thank you for all that you do!

Consultant Shout Out – Etosha McGee, Revenue Integrity Leader

As one of Healthcare’s premiere Revenue Integrity consultants and leaders, Etosha McGee is our featured Consultant Shout Out of the Week.

Etosha leverages her deep Revenue Cycle operations experience in both the hospital and ambulatory settings, her IT expertise, and strong leadership skills to support clients in developing and enhancing Revenue Integrity programs and teams throughout the country. She has an incredible ability to understand all aspects of the Revenue Cycle from such a strategic perspective that allows her to lead high performing teams and develop robust programs.

Expectations for Etosha always seem to be high due to her strong background and experience, but she somehow always seizes to exceed them. Clients, colleagues and friends know her to be progressive, intellectual, a great leader and more importantly, fair and kind.

It’s truly a pleasure to have the opportunity to work with such a great all-around person. We are beyond proud to call Etosha a colleague and friend. Thank you, Etosha, for everything you do!

 

April 19th, 2018 | , |

Leading Integrated Delivery System in MidWest Engages RoundTable to Serve as Interim System Vice President, Revenue Cycle

One of the nation’s leading Integrated Delivery Systems has engaged RoundTable Strategic Solutions to serve as the Interim System Vice President of Revenue Cycle and will provide leadership for all activities related to the management of the physician/professional revenue cycle.

Our Executive Revenue Cycle Consultant will be responsible for providing leadership and oversight of operational and financial decisions and performance of the Revenue Cycle for the Physician and Ambulatory Services Organization across all six regions of the health system.

“When clients work with our consultants in an interim position, they understand the true value of our resources as they share their knowledge and expertise with the internal and external constituents involved in the process,” said Art Lopez, Regional Vice President.  “Their ability to provide a strategic vision, educate and mentor the existing team, implement and improve the system, while identifying opportunities for continued improvement, create an overall operational effectiveness and value-added service to the client.”

To learn more about Interim Healthcare IT Resources, visit our two-part blog series “Accelerating Change with Interim Healthcare Executive Leadership.”

 

Consultant Shout Out – Diane McEntire, Revenue Cycle Interim Executive and Operational Strategist

Diane is an absolute rock star in her ability to oversee and produce results in the areas of patient access, charge capture, coding, compliance, revenue cycle management and medical billing for large group practices and academic medical centers.  Her drive and expertise continue to yield revenue maximization through process improvement while motivating teams, especially in times of organizational change.

She is a great leader and has a knack for jumping right into a project and establishing herself in the culture.  Her ability to lead and mentor full time employees and develop processes and standardizations, have assisted in improving overall performances for the organizations in which she works.

Diane is a phenomenal Healthcare Executive Consultant, leader and overall genuine person.  We are thrilled to have Diane as our team member.  She never seizes to amaze us!

RoundTable Participates in the Revenue Cycle Summit at HIMSS18

RoundTable team members will be attending the Revenue Cycle Solutions Summit at HIMSS18 on Monday, March 5. Revenue Cycle professionals have their hands full – whether it’s pricing transparency, delivering great patient experience, improving workflow, managing denials, among other tasks. As a firm that delivers the strategies that can help improve the Revenue Cycle from start to finish, this educational and networking experience is a key opportunity to showcase our services and continue expanding our Revenue Cycle services.

March 5th, 2018 | , |

Nationally Recognized Academic Medical Center in Boston Engages RoundTable to Serve as Interim Director of Patient Financial Services

One of the nation’s leading Academic Medical Centers has engaged RoundTable Strategic Solutions to serve as the Interim Patient Financial Services Director and will work in collaboration with the Vice President of Revenue Cycle to oversee the PFS department and team. “Our Executive Revenue Cycle Consultant will be responsible for providing leadership and oversight of operational and financial decisions and performance pertaining to PFS for Professional and Hospital Billing,” says Art Lopez, Regional Vice President.

“Organizations see the value in partnering with RoundTable as our proven approach provides clients with experienced consultants and solutions that leverages operational re-design, reduces manual processes using information technology and creates a sustainable model for growth within today’s healthcare delivery and rapidly changing reimbursement model,” says Kyle Swarts, Senior Vice President & Partner.

November 3rd, 2017 | |