Our Team

RoundTable Strategic Solutions

RoundTable Strategic Solutions is a nationally recognized full-service healthcare IT, Revenue Cycle and operational change management consulting firm.

RoundTable and its leadership team are headquartered in Baltimore, MD with offices in Boston, MA and Charlotte, NC – providing hands-on, real world experience designing, implementing, and managing large complex integrated IT, Revenue Cycle and HCRM networks.

From initial introductions to final strategic roadmap implementation, we provide an authentic experience that can change healthcare systems for the better.

Who We Are

Strategists
Problem Solvers
Industry Leaders
Actively Engaged Specialists
Authentic and Reliable Professionals
Experts with 25+ years of experience who are focused on growth, operational & technical efficiency, and more importantly, culture

One of our greatest assets is our team of industry experts.

Mission

To take our clients to the next level in healthcare strategy, operations and revenue cycle services while making patients the center of the healthcare process.

Leadership

Scott KetchenPresident & Managing Partner

Scott brings over twenty-five years of veteran healthcare consulting, staffing, recruiting, and leadership experience. In 1994, he launched the St. Louis, Missouri branch of Maxim Healthcare, which quickly became one of the company’s top producing offices. In 2000, Scott played a principle role in launching Maxim Healthcare’s Allied Health Staffing division, Maxim Staffing Solutions. The MSS division quickly grew to over $50 million in revenue with Scott as one of its top performers.

Kyle D. SwartsSenior Vice President

Kyle is a strategic healthcare business development executive with over 10 years of experience in healthcare IT, management consulting, business intelligence, and analytics. Kyle is passionate about the evolving healthcare landscape and providing strategic insight and value to C-Suite & Senior Leaders at Academic Medical Centers, Integrated Delivery Networks, Physician Groups and Payers across the country. Kyle’s clients value his thought leadership and…

Denise CuddebackSenior Vice President of Management Consulting

Denise brings more than 28 years of hands-on knowledge to the RoundTable team having previously served in leadership roles within large healthcare and services organizations. In her role, she leads solution and services expansion of the management consulting division, , thought leadership, and overall day to day management of the RoundTable Management Consulting practice. Denise’s extensive knowledge in large healthcare systems, her unique ability to understand and…

Art LopezRegional Vice President

Art Lopez is a Senior Executive at RoundTable Strategic Solutions and Regional Vice President. He oversees all sales, marketing, account management, business development and client engagements in the Northeast and Mid-West Region. With over 12 years of experience, Art’s background spans the field of healthcare, working closely with physicians, provider organizations…

Lauren RosenthalDirector of Talent Acquisition & Recruitment Services

Lauren Rosenthal is a motivated Recruitment and Leadership professional, having specialized solely in the Healthcare arena for over a last decade. Lauren is driven towards understanding and addressing the multi-faceted and ever-changing challenges facing healthcare delivery systems, with strengths in open and value-driven communication. Leveraging her in-depth…

Jack KowalikDirector of Recruitment

Jack is a 10-year healthcare recruitment leader that has worked in both direct hire/permanent placement and consultant staffing arenas. He specializes in Information Technology, Executive Leadership, Pharmacy, and Nursing recruitment. Jack brings a strong work ethic in locating dynamic healthcare professionals with leading healthcare organizations. He focuses on finding a…

Casey HaffordDirector of Talent Acquisition and Recruitment Services

Casey Hafford is a driven, young professional approaching five years in the healthcare IT industry with a focus in delivery and recruitment. After receiving her undergraduate degree in Communications and Business Administration, she joined RoundTable Strategic Solutions as a Healthcare Applications Sourcing Coordinator. From exposure to delivery meetings and training…

Nicole HalseyDirector of Marketing and Communications

Nicole Halsey shares more than 18 years of marketing, public relations and branding experience with the RoundTable team. Providing strategic guidance to clients in the healthcare, retail/consumer, education, real estate, entertainment and nonprofit industries, Nicole provides an array of expertise. Having worked in an agency setting for her professional career…

Lydia Walker Senior Director, Management Consulting

Lydia Walker joins the team as Senior Director of Management Consulting. With more than twenty years of diverse healthcare experience, Lydia oversees the development, execution and implementation of project deliverables and strategic client plans. She provides revenue cycle and practice management operations, thought leadership and promotes the IT and…

Mike SchwobSenior Director of Management Consulting

With more than 10 years of industry knowledge and experience, Mike provides expertise in primary care strategic growth and marketing analytics. His principal professional focus areas include consumer-centric analytics, Access and convenience, unique primary care growth analytics, program evaluation and management, Marketing ROI attribution and CRM analytics …

Rachael BattinConsulting Practice Recruiter

Rachael Battin is a seasoned recruiter and contract manager, sharing more than 21 years of leadership experience in the healthcare, risk adjustment and staffing services industries. In her role as Consulting Practice Recruiter, Rachael will be responsible for recruiting, screening and credentialing candidates, maintaining and fostering relationships with consultants…

Theresa Muller Senior Consultant, Management Consulting

Theresa Muller joins RoundTable as we expand our Charlotte-based consulting services. In her role as Senior Consultant for our Management Consulting practice, Theresa is responsible for assisting our customers to develop strategic marketing plans, and HCxRM future state design & execution. Theresa is a top-performing, results-oriented strategic marketing manager with extensive…

Pattie JanishefskiPayroll and Billing Specialist

As the team’s Payroll and Billing Specialist, Pattie oversees all billing and collections, manages financial records, and handles vendor relationships. Pattie is also responsible for Human Resource activities including new employee file completion, payroll for employees and consultants, and travel arrangements in a timely and efficient manner.

I absolutely agree that Shalin is adding value. His participation on some of the design calls for Acute has been very welcomed by the team and the one report that he has helped us with so far has been tremendously valuable in defining and aggregating one particular segment of our DNFB that was previously unable to be truly quantified. He’s developed a very good rapport with Deloitte and our Cerner Solution Consultants, and I feel like our Information Systems team would echo many of my positive comments. We are all thankful to have someone with fundamental knowledge of our system being available (and responsive!) to us that is an informed third-party.

Vice President of Revenue Cycle , Integrated Delivery System

I love my job and I love Round Table for being probably the best organization I have worked with. That sounds so sappy but none the less its true. Thank you for making me feel like I matter.

Amy Whitney, RN, consultant

The team is thought-provoking and outcomes-driven.

VP of IT and Chief Information Officer, Integrated Delivery System - CRM Operational Readiness & Vendor Selection

The process and methodology you took us through was enlightening and readied our organization for this transformational work. You guided us to look in the mirror at ourselves. The team’s passion for this work was so evident, and it helped build excitement and engagement across our executive and leadership teams for where our organization is heading.

VP Medical Data Analytics & Health Economics, Multi-Hospital Health System - CRM Operational Readiness & Vendor Selection

RoundTable has leading expertise in the CRM and Clinical Operations space.

VP Medical Data Analytics & Health Economics, Multi-Hospital Health System - CRM Operational Readiness & Vendor Selection

Lauren is a wonderful recruiter…She does a wonderful job of balancing of the needs of consultants, has a good understanding of the work being done and is an EXCELLENT listener. You can tell she truly cares about you…”

Echo Alexzander, Consultant

RoundTable team had a great understanding of guiding principles and philosophies. They identified issues and aligned to best practices. We appreciated how forthcoming and transparent they were in their thought processes along the way.

Executive Director Marketing and Corporate Communications, Multi-Hospital Health System - CRM Operational Readiness & Vendor Selection

For stressful times that come with the nature of consulting engagement, Lauren does great little extra to make sure you know she and the company care about you and work you are doing. She arranged a perfect and highly personalized gift box of goodies for our Epic go-live…Those little extras and check-ins that Lauren is great at really mean so much, she is amazing!

Echo Alexzander, Consultant

You guys are awesome and I really appreciate the phone call from you and Casey this afternoon. I’ve done work for several recruiting firms in my career, and y’all are definitely the most responsive/attentive.

James Harris, Consultant

Trusted Partners

We are privileged to work with some of the nation’s top large complex healthcare systems, Integrated Delivery Networks, academic health systems, ambulatory and independent physician practices.