RoundTable Retained by NorthEast IDN to Identify Epic-Certified Direct Hire Talent

An IDN in the NorthEast has retained RoundTable’s Direct Hire Practice to identify Epic-certified Clinical Applications and Revenue Cycle Applications talent to address multiple talent gaps identified on their FTE team as they embark on a full-cycle Epic implementation.

RoundTable is happy to share a compelling example of related success, having facilitated a unique Epic implementation hiring plan with an East Coast IDN partner in the recent past. RoundTable facilitated the direct-hire of 15 full-time, permanent Epic Analysts and IDs throughout the course of a full-cycle Epic implementation, in addition to engaging with our RoundTable Consulting Team to provide supplemental Epic consultants to fill temporary talent gaps. Following the implementation project, the full-time direct hire Epic Analysts and IDs remained with a 95% retention rate, armed with critical client-specific implementation knowledge as the organization entered optimization, and later, upgrade phase.

“When a client retains RoundTable’s Direct Hire team to identify Epic talent that fills organizational Epic gaps, they can realize short-term savings as they avoid consulting fees,” says Jack Kowalik, Director of Recruitment. “But the cost-savings can continue well into the future, as historical knowledge around application configuration and workflow decisions enable efficiencies and continuity throughout enhancement and upgrade.  We are happy to provide a multi-faceted value proposition to our clients.”

RoundTable Retained by NorthEast IDN to Identify Epic-Certified Direct Hire Talent

An IDN in the NorthEast has retained RoundTable’s Direct Hire Practice to identify Epic-certified Clinical Applications and Revenue Cycle Applications talent to address multiple talent gaps identified on their FTE team as they embark on a full-cycle Epic implementation.

RoundTable is happy to share a compelling example of related success, having facilitated a unique Epic implementation hiring plan with an East Coast IDN partner in the recent past. RoundTable facilitated the direct-hire of 15 full-time, permanent Epic Analysts and IDs throughout the course of a full-cycle Epic implementation, in addition to engaging with our RoundTable Consulting Team to provide supplemental Epic consultants to fill temporary talent gaps. Following the implementation project, the full-time direct hire Epic Analysts and IDs remained with a 95% retention rate, armed with critical client-specific implementation knowledge as the organization entered optimization, and later, upgrade phase.

“When a client retains RoundTable’s Direct Hire team to identify Epic talent that fills organizational Epic gaps, they can realize short-term savings as they avoid consulting fees,” says Jack Kowalik, Director of Recruitment. “But the cost-savings can continue well into the future, as historical knowledge around application configuration and workflow decisions enable efficiencies and continuity throughout enhancement and upgrade.  We are happy to provide a multi-faceted value proposition to our clients.”

 

Consultant Shout Out: Phil Witt, Senior Revenue Cycle Interim Leader

Phil Witt is a true asset to the RoundTable Senior Revenue Cycle team.  As a Project Management Interim leader, Phil shares his 20 years of healthcare knowledge focusing on Revenue Cycle Operations, Revenue Integrity and CBO/SBO implementations by spearheading projects that yield successful outcomes.

Phil’s experience with Project Management combined with Revenue Cycle Analysis, EMR/Software applications, and SBO expertise offer our clients an excellent resource for implementing operational improvements, SBO design and implementation.

He succeeds in guiding cross functional teams in the execution of multiple projects and provides operational PMO oversight to lead and drive all internal operational work streams. Phil’s technical proficiencies allow him to serve as the expert to stakeholders when implementing changes and operational improvements.

Congratulations to Phil for his dedication to our clients and his ability to deliver excellent outcomes. He consistently exceeds expectations, receives positive feedback from our healthcare partners, and is offered project extensions and additional project work – all true testaments to his efforts. We are fortunate to work with Phil and appreciate him for his amazing work!

 

Consultant Shout Out – Jan Gunter, Senior Revenue Cycle Interim Leader

Jan Gunter is one of RoundTable’s Senior Revenue Cycle Interim Leaders, who has been an integral part of team for the last year. Jan has worked in the healthcare industry for over 30 years, 17 of which in leadership roles for nationally recognized organizations. With a primary focus on Revenue Cycle Operations, Revenue Integrity and CBO/SBO implementations, she blends strategic initiatives and business philosophy with industry standards and solution-based methodology tools to improve financial results for clients.

Her expertise in EMR/Software applications and regulatory knowledge provides our clients an excellent resource for implementing operational improvements and strategies significantly impacting cashflow positively.

Recently, Jan worked with a client implementing a Denials Management program in conjunction with design and implementation of their operations and workflows. She developed benchmarks and metrics to guide leadership in monitoring financial and operational status, long term. The outcome of this project showed measurable decrease in AR by an average of 27.5 days across the organization by means of cash collections, operations and technology efficiencies, not through write-offs.

Hats off to Jan and her dedication to the client and the ability to deliver excellent outcomes. She consistently exceeds expectations and gains positive feedback from our clients, including extensions and additional projects which are a true testament to her work. We are so lucky to work with Jan and appreciate her for her knowledge and dedication to making significant financial changes for healthcare organizations!

RoundTable Extends Partnership with New England-Based Health System for Interim Director of Coding Operations

RoundTable has extended its partnership with a​ New England comprehensive integrated health system, where our selected consultant serves as the Interim Director of Coding Operations. In this capacity, she will continue to collaborate with the Senior Vice President of Revenue Cycle to identify internal talent who can be coached and mentored to fulfill permanent leadership roles in the development of a high performing Coding team and structure. Additionally, she provides oversight and strategic vision on operational and financial decisions and performance pertaining to Coding for the health system’s Physician and Ambulatory Services Organization. Furthermore, our expert works closely with providers to improve coding efforts and accuracy through coding audits.

“It’s amazing when you have the opportunity to make a positive contribution to a client’s revenue management operations through the leadership of one of our key consultants, and the value enables our partnership to be extended.  By managing the health system’s Coding efforts and internal team, she is supporting and improving the health system’s financial stability,” says ​Scott Ketchen, President, RoundTable Strategic Solutions.

RoundTable Welcomes Mimi Howie as Senior Director

We are pleased to announce the addition of Mimi Howie, who will be serving as Senior Director, to the RoundTable Strategic Solutions family! In this capacity, Mimi will assist leadership in the management, delivery, and growth of our firm and its service lines through the expansion of our Revenue Cycle, Revenue Integrity Services, and IT Consulting Practices. Additionally, she will be responsible for identifying new service lines aligning to the core services currently offered, participating in prospect meetings for potential clients and collaborating with Art Lopez, Vice President of Sales and Marketing on promotion related initiatives, as well as identifying strategic partnerships which will aid in the development of our Revenue Cycle Service Offering.

With over twenty years of revenue cycle operations experience in both hospital and ambulatory settings, in addition to IT system expertise, Mimi brings a robust knowledge of Revenue Integrity, CDM maintenance and consolidation, medical billing and coding, denials, appeals, and pricing to RoundTable. Moreover, Mimi possesses extensive leadership experience; she has led and developed Revenue Integrity Teams and Programs for large health systems like Ochsner Health System, Trinity Health Network- New England and The Cleveland Clinic—implementing centralized charge capture processes in order to generate a significant gross charge impact, developing CDM functions for the implementation of provider-based billing, providing educational guidance to decrease denial rates and increase collection ratios, and delivering analysis for reimbursement of new service lines.

“We are thrilled that Mimi has joined RoundTable. Her extensive background in healthcare IT and Revenue Integrity strategies is a true asset to our organization and our healthcare partners,” said Art Lopez, Vice President of Sales and Marketing.  “Mimi understands the challenges CFOs and Revenue Cycle teams face in managing clinically driven Revenue Cycle, and we are confident that she will share her talents in maximizing the ROI on our clients’ Revenue Integrity program investments.”

Consultant Shout Out – Revenue Cycle Operations Leader, Rhisa Gibbs

RoundTable is proud to give a consultant shout out to Rhisa H. Gibbs, Executive Consultant & Engagement Leader as she approaches her one-year anniversary with RoundTable.  Drawing from 25+ years of Revenue Cycle management, strategic planning and development experience, Rhisa shares her broad knowledge of healthcare Revenue Cycle Management operations, CBO/SBO transformations and regulatory compliance.

Currently, Rhisa is the Executive Consultant & Engagement Leader for the Ambulatory CBO Re-Design, Management & Implementation for a client transitioning from an outsourced RCM platform to managing Revenue Cycle in the CBO using the Epic platform. Rhisa’s hands-on leadership skills and strong revenue cycle management operations background has helped the team accomplish successful results including a fully implemented CBO transformation, decreased AR, improved denials management process, extensive reporting for CFO and leadership team in conjunction with an Epic Go-Live.

In addition to Rhisa’s Executive Leadership experience, she has qualified with her Outrigger Paddling crew to represent California Master Women’s 50 in the IVF World Distance Championship in Mooloolaba, Queensland in August 2019. Best of luck to you and your crew!

RoundTable is grateful for your contributions to our team and our clients! You are a Rockstar!

RoundTable’s Epic Perm Placement Division Partners with West Coast Academic Medical Center to Hire Seasoned Certified Epic Resolute Cycle Analyst

RoundTable Strategic Solutions recently partnered with a large academic health system to recruit and retain two experienced Certified Epic Revenue Cycle experts to assist the organization with maximizing the features and capabilities of the resolute application. The new hires will play vital roles serving as a Resolute Lead and Sr Resolute Analysts and are expected to make an immediate impact to the Epic project team while serving as a liaison with Revenue Cycle Operations.  Additionally, they will aid in the upcoming system-wide 2018 Epic upgrade and implementation, along with anchoring the Revenue Cycle team for years to come.

“I am always confident in the positive impact our Epic Permanent Placement team has when assisting health systems find full-time Epic experts.   While we are seeing continued growth in our Epic Consulting Practice, we also see and value the importance of identifying full-time candidates for our customers. The candidates we present are eager to be part of the organization, embrace the culture and add value to their teammates for the future,“ says Scott Ketchen, President and Managing Partner.

November 1st, 2018 | , , |

RoundTable’s Epic Revenue Cycle Support Team Deployed at Leading West Coast IDN for Optimization Effort

A team of Epic Revenue Cycle subject matter experts kicked off a 6-month engagement earlier this month with a laser-focus on optimization opportunities that will increase the efficiency of staff and financial performance. Over the course of the engagement, the RoundTable project team will:

  1. Assist organizational leadership with Epic ServiceNOW ticket prioritization and resolution
  2. Evaluate current state Epic system set-up and recommend optimization initiatives
  3. Implement Epic workque structure re-design and system build modifications
  4. Provide additional training to staff to ensure best practice use of Epic’s PB Suite

“We continue to add immediate value to our customers by providing seasoned Epic Revenue Cycle consultants who also have hands-on experience running large centralized billing operations,” says Kyle Swarts, Senior Vice President & Partner.

October 29th, 2018 | , |
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