Welcome Steve Dwyer

RoundTable Strategic Solutions is proud to welcome Steve Dwyer as the newest addition to our staff.  Dwyer will be our National Director overseeing sales/marketing efforts for multiple regions and managing client relations across RoundTable’s healthcare clients.

Dwyer joins RoundTable with more than 20 years of experience in business growth, including an entire decade devoted to just Healthcare IT, and served most recently as a Director of Business Development for a leading Healthcare IT firm.  Prior to joining RoundTable, he served in sales leadership positions at Leidos Health, Cumberland Consulting Group and M&I Bank (BMO).  

Founder and Managing Partner, Scott Ketchen spoke highly of Dwyer, commenting “Steve Dwyer is an outstanding addition for RoundTable as we continue to grow and expand.  His extensive experience and contribution to the business is welcomed and I know that he will help lead our business development and sales teams to new heights.”  

Dwyer has a proven track record of success in driving high-volume, strategic, C-level sales in the highly competitive Healthcare IT market as well as a strong background in B2B/B2C consultative sales.  At RoundTable, he will focus on defining, developing and executing targeted strategies to capture new business, develop existing accounts, expand/diversify revenue channels, and maximize market leveraging.  

RoundTable Strategic Solutions is a nationally recognized full-service healthcare IT, Revenue Cycle and operational change management consulting firm servicing health systems, community hospitals, and physician groups across the country.

October 15th, 2020 | |

Alysha Connelly Joins RoundTable

RoundTable Strategic Solutions happily announces and welcomes Alysha Connelly as National Director of Business Development.

Prior to joining RoundTable, Connelly managed both on-shore and off-shore Sales, Business Development, and Recruiting Teams that brought in more than $32M in annual Revenue for her prior firms.  She spent many years supporting Healthcare clients from physician offices, hospitals and third-party billing companies on a broad spectrum of IT roles — everything from entry-level helpdesk all the way up to Project Managers, Business Analysts, Engineers, Developers, Data Analysts, CTO and CIOs.  She brings nearly a decade of staffing, sales, and marketing experience to this position, along with an expansive knowledge of the healthcare IT industry. 

Founder and Managing Partner, Scott Ketchen, expressed confidence that Connelly is ready to handle the job, saying: “The hiring of Connelly corresponds with RoundTable’s business growth strategy, that is of bringing in people with solid experience and expertise in healthcare IT consulting and resource management.  The fact that Connelly is smart, determined and so devoted to her work combined with her excellent record in client development and leadership of sales and recruiting teams, makes her a great fit for the team.”

Connelly will concentrate on business development within the IT and Revenue Cycle spectrum for health systems, hospitals, surgery centers, and physician practices to provide strategies and solutions with a data-driven approach.  She’ll focus on fostering solid relationships with customers, directing sales and marketing efforts, researching emerging trends, and developing and managing strategic partnerships for RoundTable.

RoundTable Strategic Solutions is a nationally recognized full-service healthcare IT, Revenue Cycle and operational change management consulting firm servicing health systems, community hospitals, and physician groups across the country.

October 13th, 2020 | |

RoundTable Welcomes Katie Boynton

RoundTable Strategic Solutions announces and welcomes Katie Boynton as Executive Recruiter in charge of recruiting and evaluating job candidates; advising managers; managing relocations and job postings; and expanding the candidate database.

Boynton comes to RoundTable with broad-based experience in recruitment, screening, marketing, onboarding and negotiating for other successful consulting firms. As a Recruitment Specialist, she will be in charge of spearheading recruiting across multiple talent platforms as well as running a full perm desk.

Among the new responsibilities Boynton can expect to handle at RoundTable, the main challenges are the expansion of the candidate database to support our client’s staffing objectives and strategic mission as well as full-cycle recruitment, including sourcing, screening, interviews, background checks, and onboarding.

In line with RoundTable’s growth plans, Boynton will be instrumental in increasing the company’s visibility to current and potential clients and candidates and delivering exceptional client experiences.  Founder and Managing Partner, Scott Ketchen, remarked “the experience Katie’s brings to RoundTable will really make a difference to our business development team and our clients.  Her talent for recruiting and screening candidates is really top-notch.”  

Roundtable Strategic Solutions is a nationally recognized full-service healthcare IT, Revenue Cycle and operational change management consulting firm servicing health systems, community hospitals, and physician groups across the country.

October 12th, 2020 | |

Consultant Shout Out – Cortney Edwards, Cerner PowerChart Ambulatory Consultant

Today we’d like to give a well-deserved consultant Shout Out to Cortney Edwards, PowerChart Ambulatory Consultant!

Cortney has been engaged with RoundTable for the past two and a half years, sharing her PowerChart Ambulatory expertise across multiple implementation and enhancement projects in some highly complex client environments.  The consummate professional, Cortney uses her exceptional communication abilities to educate client stakeholders on PowerChart Ambulatory Best Practices, leveraging Cerner functionality within a comprehensive consideration of ambulatory workflows, staff effort allocation/focus, integration/interfacing with related applications, revenue cycle needs for sustainability and process optimization/efficiency.  Simultaneously, Cortney uses her warm and collaborative inter-personal approach to engage and mentor client resources and leadership.

Cortney, your professional capabilities across Cerner’s Ambulatory product suite and engaging personality enrich our RoundTable and client teams alike – thank you for all that you do!

April 30th, 2020 | , , |

Shout Out to Kevin Miller, RoundTable Cerner PowerChart/PowerChart Rehab Consultant!

Kevin is currently assisting a complex, multi-facility IDN offering both inpatient and outpatient
rehabilitation services in multiple settings with concurrent optimization and migration project efforts.

Kevin draws on his experiences gained across multiple PowerChart Rehab implementation and
optimization efforts through both the Cerner vendor and client lenses to guide and execute build
decisions which maximize end-user satisfaction and features and functionality unique to Cerner’s
PowerChart Rehab product suite while meeting ever-changing CMS/regulatory requirements.  Operational and IT client leaders alike praise Kevin’s ability to quickly integrate within teams and seek out opportunities to inject additional value.

Kevin, we are equally grateful to have on our team your Cerner PowerChart / Rehab expertise and for
the collaborative spirit and intentional professional drive which defines all of your work efforts!

February 27th, 2020 | , , |

RoundTable Retained by NorthEast IDN to Identify Epic-Certified Direct Hire Talent

An IDN in the NorthEast has retained RoundTable’s Direct Hire Practice to identify Epic-certified Clinical Applications and Revenue Cycle Applications talent to address multiple talent gaps identified on their FTE team as they embark on a full-cycle Epic implementation.

RoundTable is happy to share a compelling example of related success, having facilitated a unique Epic implementation hiring plan with an East Coast IDN partner in the recent past. RoundTable facilitated the direct-hire of 15 full-time, permanent Epic Analysts and IDs throughout the course of a full-cycle Epic implementation, in addition to engaging with our RoundTable Consulting Team to provide supplemental Epic consultants to fill temporary talent gaps. Following the implementation project, the full-time direct hire Epic Analysts and IDs remained with a 95% retention rate, armed with critical client-specific implementation knowledge as the organization entered optimization, and later, upgrade phase.

“When a client retains RoundTable’s Direct Hire team to identify Epic talent that fills organizational Epic gaps, they can realize short-term savings as they avoid consulting fees,” says Jack Kowalik, Director of Recruitment. “But the cost-savings can continue well into the future, as historical knowledge around application configuration and workflow decisions enable efficiencies and continuity throughout enhancement and upgrade.  We are happy to provide a multi-faceted value proposition to our clients.”

Consultant Shout Out: Allison Sutterfield, Epic Beacon Analyst Consultant

Shout out to Allison Sutterfield, Epic Beacon Analyst Consultant!  In her current project, Allison works tirelessly leading an oncology applications team of one, partnering deeply with clinical stakeholders to optimize workflow-related build in an environment with minimal room for error.

In her daily work, Allison relies on the expertise gained across nearly a decade of Epic Beacon-specific experience. Having been instrumental in multiple full-cycle Beacon implementations and post-live optimization efforts, Allison enriches her community client with a vast Epic Beacon / oncology worldview, expertise in best practices, and detailed consideration for interrelated modules.  Allison builds strong, collaborative relationships with client stakeholders and has repeatedly exceeded their expectations with her performance.  Allison’s client supervisor emphasizes the desire to “keep Allison as long as we possibly can” in every RoundTable follow-up conversation.

Allison, we are grateful for all your contributions to our client and our RoundTable team. Our goal is to keep you as long as we possibly can, as well!

February 12th, 2020 | , , |

RoundTable Expands Healthcare Consulting and Management Services

As the healthcare industry progresses with rapid changes, and more health systems have an increased need for management oversight, RoundTable is pleased to announce the expansion of its Healthcare Consulting and Management services to bring value to its partners.  The leadership has expanded its team with seasoned industry consultants with a combined 80 years of experience collaborating on meeting the complex needs of the health systems and their service line leaders.

“Having worked with health systems, physician groups, specialists and support staff throughout all disciplines in medicine, in a fast-changing environment, we understand that running an effective healthcare organization is not an easy task,” says Scott Ketchen, CEO, RoundTable Strategic Solutions.  “The challenges remain consistent – new reimbursement models; lack of leadership; poor communication; failed hiring processes; inadequate EMR training, implementation and maintenance; broken pay structure; neglected patient relations; among others. By providing comprehensive healthcare consulting and management services via industry leaders, RoundTable is overseeing the operational challenges and providing holistic strategic solutions, while assisting our clients to focus on their main goal: maintaining a reputable status of providing quality care for their patients.” (more…)

Consultant Shout Out: Rhonda Stovey, Epic OpTime / Anesthesia Principal Trainer Consultant

This week we would like to shout out Rhonda Stovey, RoundTable OpTime/Anesthesia Principal Trainer Consultant!  Rhonda joined a cautious client team which had experienced significant turn-over and she was able to quickly stabilize the client environment and garner the trust of those around her.

Rhonda’s enthusiasm for engaging end-users is palpable.  She routinely seeks out providers who are challenged by changes to their routines with OpTime / Anesthesia applications.  Rhonda then wins them over with her warm personality and her commitment to education on optimal OpTime / Anesthesia utilization to enrich clinical practice.  Having additional certifications in ClinDoc, Orders, Orders Transmittal, and Ambulatory, Rhonda has a deep understanding of the inter-relatedness of the Epic clinical applications suite.  She relies on her personal clinical experiences in perioperative nursing and leadership as she maintains and optimizes the OpTime and Anesthesia MST, training curriculum, and role-specific resources.

Rhonda, your infectious laugh and passion for education has been a welcomed addition to the RoundTable team!

Consultant Shout Out: Will Ruggles, EPIC ASAP Principal Trainer

A special Shout Out to Will Ruggles, one of RoundTable’s premier EPIC ASAP Principal Trainers. With seven years of experience in the healthcare industry and 20+years’ experience in professional training and coaching, RoundTable has had the privilege of working with Will as he shares this expertise and guidance for one of our valued clients.

As an experienced, highly motivated, and dynamic Certified Epic professional with both Analyst and Principal Trainer/ID experience, Will has participated in multiple Epic GoLive implementations as a trainer for thousands of doctors and providers at medical centers nationwide. His expertise in multiple EPIC modules (Certs in: ASAP, Willow, Orders) provides our clients a versatile resource for curriculum development, MST build and training optimization support. (more…)

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