Casey Hafford Promoted to Director of Strategic Accounts

RoundTable is pleased to announce the promotion of Casey Hafford to Director of Strategic Accounts, in which she will be responsible for assisting the Senior Vice President of Sales & Marketing with managing existing and developing new client relationships, overseeing strategic partnerships, promoting RoundTable’s cores services, and collaborating with the Recruiting team to articulate client consulting needs and interview requirements.

With a five-year tenure in the Recruitment and Delivery division of the company, Casey has proven her ability to bring value to client support by maintaining extensive knowledge of the Healthcare IT landscape, vendor trends, government regulations, and challenges facing healthcare systems that impact patient access, contact centers, revenue cycle and clinical outcomes. Along with her recruitment efforts, Casey connects with healthcare executives who are experiencing system-based issues and are collaborating to identify a well-measured path to resolution.

“We are confident in Casey’s ability to drive retention and growth for our existing clients and align our services with potential health systems in need.  She is a core member of the team, and has established and implemented best-practice recruitment and client support strategies that yield results for our clients and our consultants,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions.

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October 25th, 2018 | |

Hitting the Road – Continuing Education During Fall Conference Season 2018

It’s fall conference season and RoundTable executives are packing their bags to hit some of the best educational conferences and meetings to learn more about new trends and issues in healthcare IT, Revenue Cycle, marketing engagement, patient experiences.  We will have a presence at the following conferences and events:

Maryland HIMSS Fall Networking Event, Annapolis, MD, September 17

As a corporate sponsor of the Maryland HIMSS, RoundTable is pleased to participate in the annual event featuring a cocktail and networking hour, dinner, keynote presentation and discussion on analytics innovation.

Becker’s Health IT + Revenue Cycle Conference, Chicago, September 19-22

With more than 160 break out sessions in 9 tracks of Health IT and Revenue Cycle topics, our team will gain vast knowledge in improving patient care and revenue opportunities, as well as the top priorities for Health IT and CIOs.  The team will enjoy networking with the brightest minds in Health IT and the Revenue Cycle. (more…)

Kyle Swarts Named to the New Maryland HIMSS Board of Directors

After several years of commitment to the Maryland Chapter of Healthcare Information and Management Systems Society (HIMSS), Kyle Swarts has been named as a new Board of Director. As a veteran leader in the healthcare IT industry, Kyle will serve as the Outreach Committee Chair and Marketing & Communications Committee Co-Chair.  Within his first few months in the Outreach Chair position, he launched and will continue to manage the Maryland HIMSS Charity Program, supporting organizations in the region that leverage technology to support the health and well-being of the communities they serve. During his tenure, he will also assist with marketing the organization, its members and events while gaining traction with sponsoring organizations.

“We are thrilled that Kyle was selected as a member of the MD HIMSS.  His passion for and commitment to the healthcare IT industry is admirable and will be a direct benefit to the organization and its Board of Directors,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions. “Kyle is a true representation of the RoundTable brand.  He shares incredible professional experience and accomplishments, as well as a sense of community and commitment to growing the Health IT profession.  We couldn’t be prouder!”

A full list of the MDHIMSS Board of Directors can be found here.

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September 1st, 2018 | , |

RoundTable Welcomes Rachael Battin to the Team as Consulting Practice Recruiter

Rachael Battin joins the RoundTable team as a Consulting Practice Recruiter.  In her role, she will be responsible for recruiting, screening and credentialing candidates, maintaining and fostering relationships with consultants, and overseeing organizational development and change management strategies.

“As a seasoned recruiter and contract manager, Rachael brings more than 21 years of leadership experience in the healthcare, risk adjustment and staffing services industries to our growing team of professionals.  Her ability to uniquely strategize and establish relationships with consultants is one of her many assets, and why we knew she was the perfect fit for our Resource Management Consulting division,” said Kyle Swarts, Senior Vice President and Partner, RoundTable Strategic Solutions.  “We’re excited to share Rachael’s capabilities and expertise with our clients in an effort to successfully achieve their specific resource needs in a quality, time-efficient manner.”

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Consultant Shout Out – eClinicalWorks Team

This coming week, our outstanding eClinicalWorks-consultant team will be rolling off a successful 9+month organization-wide system conversion effort where they assisted approximately 200 providers across thirty respective locations. Our team consists of consulting professionals who are subject matter experts in both eClinicalWorks functionality as well as best-practice ambulatory workflows and operations. They are individuals who have extensive and in-depth consulting experience, eClinicalWorks support experience and training-specific experience that by all accounts have been invaluable to our client during this time of change.

Our team actively participated in curriculum development, classroom training, data validation, at-the-elbow support, revenue integrity optimization and more. They had the opportunity to also assist at a system level with our client’s eClinicalWorks template build, eMessaging configuration and Kios implementation during this time as well. We are so grateful for our team, their impressive effort and for consistently garnering exceedingly positive feedback from our client. We are proud to have such fantastic representatives of the RoundTable brand.

July 12th, 2018 | , |

Consultant Shout Out – Jay Lynch, Project Manager

RoundTable is thrilled to have Jay Lynch on our team of amazing management consultants.  In his most recent role as Project Manager at Beebe HealthCare, he was recognized by executive leadership for his successful coordination of multiple efforts that were a part of the organizational initiative to bring newly acquired buildings into Beebe’s system environment.  Jay has applied project management methodologies in order to oversee concurrent projects efforts that come with transitioning a new building into an organization such as: implementation of Cerner’s Document Management Solution, implementation of RL Solutions for Risk Management, reallocation of clinical staff and other personnel, Management of their Medication Robot Upgrade and much more.

Jay’s 35 years of IT experience paired with almost 10 years of healthcare IT leadership experience makes him the ideal PM for RoundTable’s growing team. Jay has a clear and proven track record in dealing with multiple project efforts at once with specialization in migration management, PMO healthcare implementation, customer service, and overall a dedicated focus on outcomes and business positive results. Jay is undoubtedly a powerful asset to the health systems in which he shares his expertise.  Jay, congratulations for making our clients happy and our team proud to have you by our side.

June 27th, 2018 | , |

Consultant Shout Out – Melissa Wheatley-Coleman, Cerner PharmNet Solution Expert

Melissa has been a valued member of the RoundTable team in support of several of our client’s pharmacy-based initiatives as a SME in Cerner PharmNet. She is well-versed in best-practice Cerner PharmNet design as it relates to Medication Reconciliation, Meds Process, Barcode Medication Administration, ePrescribe among much more. Her responsibilities have consistently included formulary build and/or clean-up, order catalog clean-up, order sentence design (OEF’s) & build, PowerPlan design & build (meds)in both implementation and optimization capacities.

Our clients have raved about her broad-spectrum experiences, allowing her to have an analytical eye when identifying process or system-based inefficiencies. With 15years of Cerner experience under her belt, Melissa’s technical expertise perfectly complements her calm and collective demeanor which enables her to seamlessly support our client’s during their organizational changes. Numerous client representatives and Pharmacy stakeholders have made positive references to her “soft touch” approach in their respective system clean-up and implementation efforts.

We are so fortunate to have you on the RoundTable team, Melissa.  Thank you for all that you do!

May 17th, 2018 | , , |

Consultant Shout Out – Lorna Dunbar, Certified EPIC HIM Project Manager/Builder

Lorna Dunbar, a Certified Epic HIM Project Manager/Builder,  describes herself as “not your average consultant,” and we couldn’t agree more!  Lorna is the quintessential HIT consultant, marrying an in-depth knowledge of operations and Epic and 3rd-party application functionality related to all things Health Information Management (HIM), a professional “grace under pressure” delivery, fine-tuned analytic approach to solve complex problems, and a fantastic sense of humor.  Her HIM expertise extends through Clinical Applications and Revenue Cycle, and Lorna effectively understands and communicates the downstream impacts of proposed solutions to identify the one best-suited to address the challenge.

In her almost 4 years of engagement with RoundTable, Lorna has served multiple roles, including Epic HIM Project Manager, Lead Build/Integration Consultant, and Interim IT Operations Leader.  Throughout her tenure in these roles, Lorna has successfully executed countless jobs on behalf of the client, repeatedly demonstrating patience, flexibility, collaboration, and a “no job too big or too small” mentality.  She mentors client IT and operations staff to equip them with the tools to be successful in their roles, and lends her SME perspective to our RoundTable internal team.

We are so fortunate to have you on the RoundTable team, Lorna.  Thank you for all that you do!

Consultant Shout Out – Etosha McGee, Revenue Integrity Leader

As one of Healthcare’s premiere Revenue Integrity consultants and leaders, Etosha McGee is our featured Consultant Shout Out of the Week.

Etosha leverages her deep Revenue Cycle operations experience in both the hospital and ambulatory settings, her IT expertise, and strong leadership skills to support clients in developing and enhancing Revenue Integrity programs and teams throughout the country. She has an incredible ability to understand all aspects of the Revenue Cycle from such a strategic perspective that allows her to lead high performing teams and develop robust programs.

Expectations for Etosha always seem to be high due to her strong background and experience, but she somehow always seizes to exceed them. Clients, colleagues and friends know her to be progressive, intellectual, a great leader and more importantly, fair and kind.

It’s truly a pleasure to have the opportunity to work with such a great all-around person. We are beyond proud to call Etosha a colleague and friend. Thank you, Etosha, for everything you do!

 

April 19th, 2018 | , |

Consultant Shout Out – Diane McEntire, Revenue Cycle Interim Executive and Operational Strategist

Diane is an absolute rock star in her ability to oversee and produce results in the areas of patient access, charge capture, coding, compliance, revenue cycle management and medical billing for large group practices and academic medical centers.  Her drive and expertise continue to yield revenue maximization through process improvement while motivating teams, especially in times of organizational change.

She is a great leader and has a knack for jumping right into a project and establishing herself in the culture.  Her ability to lead and mentor full time employees and develop processes and standardizations, have assisted in improving overall performances for the organizations in which she works.

Diane is a phenomenal Healthcare Executive Consultant, leader and overall genuine person.  We are thrilled to have Diane as our team member.  She never seizes to amaze us!