Intern Program Is Back Up and Running – Kayla Sembly Joins the RoundTable Team

For the third consecutive year, we are pleased to host our Marketing Internship for the spring. The internship program seeks creative, forward thinkers interested in learning about and contributing to our healthcare IT marketing team. This year’s intern, Kayla Sembly, is a senior undergraduate hailing from Swarthmore College where she majors in Philosophy, and minors in Film & Media Studies with a concentration in Pre-Medicine. Apart from her studies, she has served as a Child Life volunteer at Johns Hopkins Pediatric Emergency Department, and brings a foundation in creative fiction and non-fiction writing from New York University. She plans to pursue medicine at the University of Pennsylvania this fall.

When asked what attracted her to working with RoundTable, she says, “I really wanted to work in a collaborative and engaging environment that advanced and inspired the human cause and element through healthcare media and support—as well as expand my knowledge on the vastness of contributors to the healthcare industry outside of the hospital. Having had the opportunity to talk extensively with Nicole Halsey, the Director of Marketing and Communications, about the goals and objectives of the organization, I could see that RoundTable emulated my aspirations perfectly!” Furthermore, Kayla says she is excited to be joining RoundTable’s amazing cohort, and looks forward to a season of growth and learning!


January 31st, 2019 | |

RoundTable Sponsors HealthCare Summit at Jackson Hole

From January 30 to February 3, RoundTable representatives will be attending and sponsoring the HealthCare Summit at Jackson Hole in Wyoming, a unique association of senior healthcare executives who join to build personal relationships with other industry influencers, enrich and deepen their professional network and learn from others in a peer-to-peer setting.

The 8th annual summit welcomes more than 80 attendees including a select group of senior healthcare executives across all industry segments who will also participate in the Healthcare Roundtable led by Leavitt Partners to discuss the current and relevant topic: Industry Implications of the Risk Shift.

“Creating impactful and lasting professional relationships is a leading goal for both RoundTable Strategic Solutions and the Healthcare Summit at Jackson Hole. It has been an honor to sponsor this event as it has become one of the most important healthcare industry events to which we commit,” says Kyle Swarts, Senior Vice President, RoundTable Strategic Solutions.  “This summit allows us to recognize the value of alternative venues for healthcare leadership collaboration.”

January 30th, 2019 | , , |

Consultant Shout Out – Epic Radiant/Cupid Consultants

Shout Out to an outstanding team of RoundTable Epic Radiant / Cupid consultants, who are winding down an extremely successful Epic Radiant / Cupid implementation project!  Cardiovascular and Radiology are exceedingly complex specialties, with numerous considerations — workflow, application, and integration standpoints. This talented team was critical to the successful unification of varied workflows in multiple legacy applications to a single Epic platform, concurrent with a full inpatient/revenue cycle implementation.  In addition to the many application-related contributions these consultants make, they each bring to the client a collaborative approach to deploy best practices and a patient demeanor, mentoring client teams and sharing their “lessons learned.”

LaTonya Green, Epic Radiant / Cupid Analyst Consultant, utilized her clinical and leadership background with deep Cupid functionality knowledge from the outset of the project through GoLive.  Her tireless efforts around complex structured reporting build, and re-build, ultimately paid off in the form of provider satisfaction and engagement.

Merry Lovejoy, Epic Radiant / Cupid Analyst Consultant, was engaged on the project with the GoLive deadline looming large, and immediately dove into the Radiant build tasks critical to success.  She worked across modalities, implementing intricate rule logic, identifying and troubleshooting inconsistencies, all the while leveraging her vast body of clinical radiology and ultrasound knowledge and gentle persistence.

Christie Smith, Epic Radiant/Cupid Instructional Design Consultant, brought consistent enthusiasm and initiative through the implementation project.  Outside of client direction, Christie takes it upon herself to identify areas of uncertainty among those she educates, making sure to initiate comprehensive dialogue and create educational content tailored to meet individual needs. Her years of Epic application experience compliment her years of radiology clinical experience and serve her well as she educates and mentors.

Tonya, Merry, and Christie, the RoundTable team is every bit as grateful for your contributions as our client!

December 20th, 2018 | , , |

Casey Hafford Promoted to Director of Strategic Accounts

RoundTable is pleased to announce the promotion of Casey Hafford to Director of Strategic Accounts, in which she will be responsible for assisting the Senior Vice President of Sales & Marketing with managing existing and developing new client relationships, overseeing strategic partnerships, promoting RoundTable’s cores services, and collaborating with the Recruiting team to articulate client consulting needs and interview requirements.

With a five-year tenure in the Recruitment and Delivery division of the company, Casey has proven her ability to bring value to client support by maintaining extensive knowledge of the Healthcare IT landscape, vendor trends, government regulations, and challenges facing healthcare systems that impact patient access, contact centers, revenue cycle and clinical outcomes. Along with her recruitment efforts, Casey connects with healthcare executives who are experiencing system-based issues and are collaborating to identify a well-measured path to resolution.

“We are confident in Casey’s ability to drive retention and growth for our existing clients and align our services with potential health systems in need.  She is a core member of the team, and has established and implemented best-practice recruitment and client support strategies that yield results for our clients and our consultants,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions.


October 25th, 2018 | |

Hitting the Road – Continuing Education During Fall Conference Season 2018

It’s fall conference season and RoundTable executives are packing their bags to hit some of the best educational conferences and meetings to learn more about new trends and issues in healthcare IT, Revenue Cycle, marketing engagement, patient experiences.  We will have a presence at the following conferences and events:

Maryland HIMSS Fall Networking Event, Annapolis, MD, September 17

As a corporate sponsor of the Maryland HIMSS, RoundTable is pleased to participate in the annual event featuring a cocktail and networking hour, dinner, keynote presentation and discussion on analytics innovation.

Becker’s Health IT + Revenue Cycle Conference, Chicago, September 19-22

With more than 160 break out sessions in 9 tracks of Health IT and Revenue Cycle topics, our team will gain vast knowledge in improving patient care and revenue opportunities, as well as the top priorities for Health IT and CIOs.  The team will enjoy networking with the brightest minds in Health IT and the Revenue Cycle. (more…)

Kyle Swarts Named to the New Maryland HIMSS Board of Directors

After several years of commitment to the Maryland Chapter of Healthcare Information and Management Systems Society (HIMSS), Kyle Swarts has been named as a new Board of Director. As a veteran leader in the healthcare IT industry, Kyle will serve as the Outreach Committee Chair and Marketing & Communications Committee Co-Chair.  Within his first few months in the Outreach Chair position, he launched and will continue to manage the Maryland HIMSS Charity Program, supporting organizations in the region that leverage technology to support the health and well-being of the communities they serve. During his tenure, he will also assist with marketing the organization, its members and events while gaining traction with sponsoring organizations.

“We are thrilled that Kyle was selected as a member of the MD HIMSS.  His passion for and commitment to the healthcare IT industry is admirable and will be a direct benefit to the organization and its Board of Directors,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions. “Kyle is a true representation of the RoundTable brand.  He shares incredible professional experience and accomplishments, as well as a sense of community and commitment to growing the Health IT profession.  We couldn’t be prouder!”

A full list of the MDHIMSS Board of Directors can be found here.


September 1st, 2018 | , |

RoundTable Welcomes Rachael Battin to the Team as Consulting Practice Recruiter

Rachael Battin joins the RoundTable team as a Consulting Practice Recruiter.  In her role, she will be responsible for recruiting, screening and credentialing candidates, maintaining and fostering relationships with consultants, and overseeing organizational development and change management strategies.

“As a seasoned recruiter and contract manager, Rachael brings more than 21 years of leadership experience in the healthcare, risk adjustment and staffing services industries to our growing team of professionals.  Her ability to uniquely strategize and establish relationships with consultants is one of her many assets, and why we knew she was the perfect fit for our Resource Management Consulting division,” said Kyle Swarts, Senior Vice President and Partner, RoundTable Strategic Solutions.  “We’re excited to share Rachael’s capabilities and expertise with our clients in an effort to successfully achieve their specific resource needs in a quality, time-efficient manner.”


Consultant Shout Out – eClinicalWorks Team

This coming week, our outstanding eClinicalWorks-consultant team will be rolling off a successful 9+month organization-wide system conversion effort where they assisted approximately 200 providers across thirty respective locations. Our team consists of consulting professionals who are subject matter experts in both eClinicalWorks functionality as well as best-practice ambulatory workflows and operations. They are individuals who have extensive and in-depth consulting experience, eClinicalWorks support experience and training-specific experience that by all accounts have been invaluable to our client during this time of change.

Our team actively participated in curriculum development, classroom training, data validation, at-the-elbow support, revenue integrity optimization and more. They had the opportunity to also assist at a system level with our client’s eClinicalWorks template build, eMessaging configuration and Kios implementation during this time as well. We are so grateful for our team, their impressive effort and for consistently garnering exceedingly positive feedback from our client. We are proud to have such fantastic representatives of the RoundTable brand.

July 12th, 2018 | , |

Consultant Shout Out – Jay Lynch, Project Manager

RoundTable is thrilled to have Jay Lynch on our team of amazing management consultants.  In his most recent role as Project Manager at Beebe HealthCare, he was recognized by executive leadership for his successful coordination of multiple efforts that were a part of the organizational initiative to bring newly acquired buildings into Beebe’s system environment.  Jay has applied project management methodologies in order to oversee concurrent projects efforts that come with transitioning a new building into an organization such as: implementation of Cerner’s Document Management Solution, implementation of RL Solutions for Risk Management, reallocation of clinical staff and other personnel, Management of their Medication Robot Upgrade and much more.

Jay’s 35 years of IT experience paired with almost 10 years of healthcare IT leadership experience makes him the ideal PM for RoundTable’s growing team. Jay has a clear and proven track record in dealing with multiple project efforts at once with specialization in migration management, PMO healthcare implementation, customer service, and overall a dedicated focus on outcomes and business positive results. Jay is undoubtedly a powerful asset to the health systems in which he shares his expertise.  Jay, congratulations for making our clients happy and our team proud to have you by our side.

June 27th, 2018 | , |

Consultant Shout Out – Melissa Wheatley-Coleman, Cerner PharmNet Solution Expert

Melissa has been a valued member of the RoundTable team in support of several of our client’s pharmacy-based initiatives as a SME in Cerner PharmNet. She is well-versed in best-practice Cerner PharmNet design as it relates to Medication Reconciliation, Meds Process, Barcode Medication Administration, ePrescribe among much more. Her responsibilities have consistently included formulary build and/or clean-up, order catalog clean-up, order sentence design (OEF’s) & build, PowerPlan design & build (meds)in both implementation and optimization capacities.

Our clients have raved about her broad-spectrum experiences, allowing her to have an analytical eye when identifying process or system-based inefficiencies. With 15years of Cerner experience under her belt, Melissa’s technical expertise perfectly complements her calm and collective demeanor which enables her to seamlessly support our client’s during their organizational changes. Numerous client representatives and Pharmacy stakeholders have made positive references to her “soft touch” approach in their respective system clean-up and implementation efforts.

We are so fortunate to have you on the RoundTable team, Melissa.  Thank you for all that you do!

May 17th, 2018 | , , |