RoundTable’s Epic Revenue Cycle Support Team Deployed at Leading West Coast IDN for Optimization Effort

A team of Epic Revenue Cycle subject matter experts kicked off a 6-month engagement earlier this month with a laser-focus on optimization opportunities that will increase the efficiency of staff and financial performance. Over the course of the engagement, the RoundTable project team will:

  1. Assist organizational leadership with Epic ServiceNOW ticket prioritization and resolution
  2. Evaluate current state Epic system set-up and recommend optimization initiatives
  3. Implement Epic workque structure re-design and system build modifications
  4. Provide additional training to staff to ensure best practice use of Epic’s PB Suite

“We continue to add immediate value to our customers by providing seasoned Epic Revenue Cycle consultants who also have hands-on experience running large centralized billing operations,” says Kyle Swarts, Senior Vice President & Partner.

October 29th, 2018 | , |

Casey Hafford Promoted to Director of Strategic Accounts

RoundTable is pleased to announce the promotion of Casey Hafford to Director of Strategic Accounts, in which she will be responsible for assisting the Senior Vice President of Sales & Marketing with managing existing and developing new client relationships, overseeing strategic partnerships, promoting RoundTable’s cores services, and collaborating with the Recruiting team to articulate client consulting needs and interview requirements.

With a five-year tenure in the Recruitment and Delivery division of the company, Casey has proven her ability to bring value to client support by maintaining extensive knowledge of the Healthcare IT landscape, vendor trends, government regulations, and challenges facing healthcare systems that impact patient access, contact centers, revenue cycle and clinical outcomes. Along with her recruitment efforts, Casey connects with healthcare executives who are experiencing system-based issues and are collaborating to identify a well-measured path to resolution.

“We are confident in Casey’s ability to drive retention and growth for our existing clients and align our services with potential health systems in need.  She is a core member of the team, and has established and implemented best-practice recruitment and client support strategies that yield results for our clients and our consultants,” says Scott Ketchen, President and Managing Partner, RoundTable Strategic Solutions.

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October 25th, 2018 | |

RoundTable’s Management Consulting Practice Engaged to Assist Large IDN with Epic Conversion

A large Integrated Delivery Network has partnered with RoundTable to assist the organization with facilitating a comprehensive assessment of its current state revenue cycle management processes while determining gaps in people and processes that require organizational attention and alignment of future state design prior to the Epic go-live. “The appropriate sequencing of events is critical during a large system conversion which is why clients see the value in partnering with an experienced firm,” says Kyle Swarts, Senior Vice President & Partner.

“Leveraging large scale IT conversions creates the ideal opportunity to re-design inefficient processes, collaborate with colleagues on operational re-design and seek opportunities to drive revenue cycle performance and patient experience,” says Kyle Swarts.