Consultant Shout Out: Will Ruggles, EPIC ASAP Principal Trainer

A special Shout Out to Will Ruggles, one of RoundTable’s premier EPIC ASAP Principal Trainers. With seven years of experience in the healthcare industry and 20+years’ experience in professional training and coaching, RoundTable has had the privilege of working with Will as he shares this expertise and guidance for one of our valued clients.

As an experienced, highly motivated, and dynamic Certified Epic professional with both Analyst and Principal Trainer/ID experience, Will has participated in multiple Epic GoLive implementations as a trainer for thousands of doctors and providers at medical centers nationwide. His expertise in multiple EPIC modules (Certs in: ASAP, Willow, Orders) provides our clients a versatile resource for curriculum development, MST build and training optimization support. (more…)

RoundTable Re-Engages Epic Patient Access Instructional Design Consultant

When faced with a gap in their Patient Access Instructional Design team, a MidAtlantic IDN client immediately contacted RoundTable to re-engage an exceptional Epic Cadence / Prelude Instructional Designer (ID) Consultant.  Maintaining active Epic Certifications in both Access applications and Training Environment Development (TED), the client was confident that this Epic Cadence / Prelude ID Consultant was optimally prepared to maintain educational delivery while simultaneously identifying opportunities to optimize training pathways.

“Seamless education supporting Epic Prelude and Epic Cadence utilization is critical from a patient-facing perspective,” says Rachael Battin, Consulting Practice PM.  “Scheduling and Registration are regularly the initial contact point of contact with a patient.  The information gathered and stored within Epic during those encounters informs both clinical and revenue cycle processes, and in many cases impacts process efficiency for hospital and outpatient staff and patients alike.”

RoundTable’s Epic Instructional Design Consulting Fills Critical Short-Term Gap

A NorthEast IDN client has engaged an Epic ASAP Instructional Design / Principal Trainer Consultant to maintain delivery of education and training resources to Emergency Department staff and stakeholders in the gap between an internal resignation and replacement new-hire onboarding.   RoundTable was able to immediately identify a consultant with the Epic ASAP application and clinical workflow expertise to immediately assimilate into the client environment and successfully fulfill a short-term engagement.

“It can be tempting to try to ‘make do’ with internal resources to close a short-term gap on the Epic Instructional Design team,” sympathizes Lauren Rosenthal, Director of Delivery and Operations.  “But if that gap can’t be fully covered, there is risk associated with any lapse in educational delivery or continuity. Negative downstream impacts to clinical documentation, internal and external communication, and revenue capture are likely to offset any short-term savings, and then some.”

January 22nd, 2020 | , , |

RoundTable Supports Clinical Application Education Expansion Support for Community IDN

A MidAtlantic IDN Client identified a need to expand their Clinical Applications Education Department to more comprehensively serve educational needs surrounding Epic Clinical Documentation as a result of completing a post-live analysis for their growing clinical user team.  As soon as a new Epic ClinDoc Principal Trainer / Instructional Designer (PT/ID) FTE role was approved, the Department Leader simultaneously engaged RoundTable’s Direct Hire and Consulting Teams.  A tenured Epic ClinDoc PT/ID Consultant, with multiple complimentary Epic Certifications, was immediately engaged to supplement the current Training Team’s efforts while Epic ClinDoc PT/ID FTE candidates were identified and introduced to the team to complement the Training Team on a full-time basis.

“Our RoundTable Direct Hire and Consulting Teams take pride in partnering internally to best serve both the short-term and long-term needs of our clients,” says Jack Kowalik, Director of Recruitment for RoundTable’s Direct Hire Practice. “By providing immediate interim solutions to talent gaps, we relieve our client leaders of some of the pressures of the FTE hiring process, so that we can truly partner with them to identify the candidates who project the greatest capability and cultural fit for the future.”

January 13th, 2020 | , , , |
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