A special Shout Out to Will Ruggles, one of RoundTable’s premier EPIC ASAP Principal Trainers. With seven years of experience in the healthcare industry and 20+years’ experience in professional training and coaching, RoundTable has had the privilege of working with Will as he shares this expertise and guidance for one of our valued clients.

As an experienced, highly motivated, and dynamic Certified Epic professional with both Analyst and Principal Trainer/ID experience, Will has participated in multiple Epic GoLive implementations as a trainer for thousands of doctors and providers at medical centers nationwide. His expertise in multiple EPIC modules (Certs in: ASAP, Willow, Orders) provides our clients a versatile resource for curriculum development, MST build and training optimization support.

As a consultant, it can be hard to come into an organization and work autonomously on a thin-stretched team where available guidance is minimal. Will was thrown into this type of environment but still was able to observe areas that could use some TLC and he “jumped right in.” Our client, the Epic Training Manager at this health system, reached out to us one week after Will’s start to share that he had ALREADY helped to modify important tip sheets & curriculum in order to attain quick-wins for the ASAP team.

Cheers to Will for his dedication to our healthcare partner and the ability to consistently exceed expectations. The positive feedback from our clients about Will’s progress is true testament to his work ethic and his ability to train teams that deliver great outcomes. It is our pleasure to work with Will!