Professional Transitions: From Clinical Operations to Healthcare IT and Why it Works

At the heart of every RoundTable consulting project is the drive to make existing and incoming technologies better support the people and processes of the healthcare organizations that we serve. Whether assessing an EHR upgrade or a Revenue Cycle system conversion, our consultants expect to complete each project leaving end-users and executives greater satisfied with the tools that they use each day. To consistently achieve these outcomes, RoundTable has consciously built consulting teams with healthcare IT professionals that have previous operations experience within the departments they support. During a recent Epic inpatient financial conversion, we engaged a Hospital Billing Analyst Consultant who had been a Business Office Supervisor prior to her Epic consulting career. This ensured healthcare cash operations workflow expertise and allowed her to understand and optimally communicate end-user processes while working on the client’s conversion. We also engaged a Project Manager Consultant who had previously been an OR Business Manager for a Cerner Operating-Room module [...]

The Right Candidate Yields Client Success

RoundTable’s ability to maintain its outstanding level of client satisfaction and a 99% loyalty rate with our candidates and consultants rests on the ability to find the most qualified and credentialed person who can have the greatest impact for our healthcare partners. Here’s a closer look into how we bring our clients’ success through our recruitment process… STEP ONE:  Assessing the need Our clients hiring challenges: A robust assessment of our clients’ needs provides the initial framework for ensuring the candidate will make a good match. We consider our clients pain points and the specific hard and soft skills to remediate them: Outside of the job descriptions, what do you need this person to accomplish? Specific experience and qualifications/certifications What other important qualities must they possess? What our client offers to attract the top talent (intangibles): In order to attract the best talent, our employers need to identify and communicate the intangible appeal of working with them.  [...]

Learn From Our Leaders: Q&A With Lauren Rosenthal, Director of Recruitment and Delivery

Relationship Building & Management is Key to Talent Acquisition: 8 Qs with Lauren Rosenthal, Director of Recruitment and Delivery "Recruiting the right person is something you enjoy, not just a job. It’s about getting to really know a person and build a relationship with them,” says Lauren Rosenthal, Director of Recruitment and Delivery for RoundTable Strategic Solutions.  With more than 13 years of healthcare recruitment experience, Lauren is driven towards understanding and addressing the multi-faceted and evolving challenges facing healthcare delivery systems. She leverages in-depth knowledge of healthcare clinical, revenue cycle, and support operations and application tools to identify Consultants and Interim Leaders who are equipped to positively impact clients’ operational and financial performance and clinical outcomes. According to a survey from the American Staffing Association, healthcare industry positions held eight of the top 10 spots of the most difficult occupations to fill. Recruiters in the healthcare IT and management industry are experiencing that challenge with the [...]

2019-05-13T12:24:33-04:00May 13th, 2019|Recruitment, Resource Management, Team Members|

Epic Implementation – Plan, Build, Go-Live ….Then What?

How Permanent Resource Placements Yield Greater Budget Savings and Ongoing Support in The Epic Life Cycle For health systems, hospitals, and physician groups, the life cycle of an Epic system can be broken down into two phases: Plan, build and implement in Phase 1, followed by Phase 2 - internal support and optimization.  Unfortunately, as many of our clients have found, once the implementation go-live phase is complete, cost and knowledge retention drastically change due to underestimating the expenses and efforts required when consultants leave. Has your organization experienced budget, staffing, transitioning and maintenance challenges after go-live? Have you lost the best talent on your application teams because they were a contracted consultant? Have you realized that projected post-live support and optimization budgets were significantly under-calculated? Are you recovering from a sub-optimal transition to post-live long-term support? If you answered ‘yes’ to any of these questions, then you understand that resource transitions can get tricky.  They are [...]

2018-05-22T00:16:12-04:00May 22nd, 2018|Epic, Resource Management|