RCM Lessons Learned from Mimi Howie

  How is the RoundTable approach to RCM different than its competitors? Leveraging our depth of RCM and IT experience, RTSS customizes solutions based on our client’s needs. This includes people, process, and technology. We tailor these three integrated approaches to drive sustainable improvements in any area of your Revenue Cycle. With over 25 years of Revenue Cycle experience, our consultants have worked in prestigious & financially successful medical systems affording us the opportunity to learn from the best and pay it forward. Over the years we have learned what works and what doesn’t, thus creating our own catalog of Best Practices. As an RCM partner, we share these Best Practice solutions with our clients and offer elbow to elbow support to drive change and deliver exceptional results.  What have been some of the challenges to implementing a robust RCM operation in health systems and hospitals today? While there are many challenges to share, a long-standing obstacle [...]

2020-03-06T14:53:54-05:00March 6th, 2020|Healthcare IT, Revenue Cycle|

Professional Transitions: From Clinical Operations to Healthcare IT and Why it Works

At the heart of every RoundTable consulting project is the drive to make existing and incoming technologies better support the people and processes of the healthcare organizations that we serve. Whether assessing an EHR upgrade or a Revenue Cycle system conversion, our consultants expect to complete each project leaving end-users and executives greater satisfied with the tools that they use each day. To consistently achieve these outcomes, RoundTable has consciously built consulting teams with healthcare IT professionals that have previous operations experience within the departments they support. During a recent Epic inpatient financial conversion, we engaged a Hospital Billing Analyst Consultant who had been a Business Office Supervisor prior to her Epic consulting career. This ensured healthcare cash operations workflow expertise and allowed her to understand and optimally communicate end-user processes while working on the client’s conversion. We also engaged a Project Manager Consultant who had previously been an OR Business Manager for a Cerner Operating-Room module [...]