Lessons Learned: Diagnostic Laboratory

RoundTable’s team of experienced and talented consultants are our frontline ambassadors sharing their expertise with our clients, and in turn, offering the best lessons learned from each unique partnership project.  In the series, Lessons Learned, we will dive deep into the reflections of the experiences of some of our recent ventures.  We will provide our thoughts on processes, communications, challenges, impacts and recommendations in order to give our audiences more industry insights - with the goal of achieving future healthcare successes. In this first issue, we review several lessons learned on how laboratories must capture all available revenue and at a lower cost, even with continued reimbursement compression, due to PAMA (Protecting Access to Medicare Act) and payor contractual reductions. Top Five Diagnostic Laboratory Lessons Learned on How to Accomplish This Include: 1. Automation is key to obtain accurate and timely information to create, transmit and receive payment for clean claims and reduce costs. 2. Alerts and [...]

2019-12-09T22:18:00-05:00December 9th, 2019|Access, Revenue Cycle|

Improving the Provider and Patient Experiences Do Not Need to Conflict With Each Other

In today’s healthcare environment, providers are faced with a multitude of tasks that go beyond simply diagnosing patients. Their day-to-day work efforts span from refilling prescriptions and reviewing lab results to the copious documentation requiring digital storage in the EHR. All this work results in shorter visits, fewer patients being seen, and longer work hours catching up on the documentation, notes and inbox messages - leading to provider fatigue and a lack of satisfaction. The challenges that providers face is a domino effect that results in difficulties for patients to schedule appointments at the time of need, at a convenient location and with their provider of choice.  When patients end up getting an appointment, they find themselves waiting in the office long after their scheduled appointment time to be seen. Worst of all, when they are finally seen, the provider briefly speaks to them and is forced to rush off to try to stay on schedule or [...]

2018-02-07T17:10:56-05:00February 7th, 2018|Access|