Each year, the RoundTable team book their flights for the annual HIMSS conference, and 2018 was not any different.  We were eager to get to the conference to meet new industry leaders and hear more about one of the conference’s main themes centered around the patient experience, which aligns perfectly with our Management Consulting service lines – Healthcare Customer Experience & Relationship Management (HCxRM) and Revenue Cycle Growth & Integrity. As we attended multiple sessions and walked the show floor, we saw several trends and had six major takeaways: 1- Interoperability The industry is experiencing interoperability issues which have spawned a whole host of middleware and interoperability vendors and consultants. The true solution relies upon creating and enforcing healthcare standards within the software frameworks themselves instead of allowing health records companies to continue to develop proprietary software. 2- Technology, Data and Analytics...and what to do with it? In the early days of the internet, websites had the [...]