RoundTable Strategic Solutions, Baltimore based, nationally recognized full-service healthcare IT, operational change management and direct hire consulting firm, is thrilled to announce today that Denise Cuddeback joins the team as Senior Vice President of Management Consulting. Denise is a nationally recognized leader in Healthcare Operations and Solutions Design in areas such as Revenue Cycle, Care Coordination, Customer Relationship Management, Access & Contact Center, and Operational Efficiency leveraging Lean Six Sigma methodologies.
As a senior-level leader with demonstrated experience facilitating, innovating and executing on complex enterprise transformations, Denise brings more than 28 years of hands-on knowledge to the RoundTable team having previously served in leadership roles within large healthcare and services organizations. In her role, she will be leading solution and services expansion of the management consulting division, thought leadership, and overall day to day management of the RoundTable Management Consulting practice.
Denise serves as a speaker at select industry engagements, including her most recent at the AMGA Annual Conference, Healthcare Marketing and Physician Strategies Summit, and BOMA National Conference. She has held memberships in industry expert workgroups such as GPIN Access & Revenue Cycle Optimization committee, and HIMSS Patient Engagement committee, and has won several awards for her expertise and leadership such as “Innovator of the Year” in Customer Relationship Management, AMGA Acclaim Honoree, and “Innovation in Healthcare” Award.
“Welcoming Denise to the team allows RoundTable Strategic Solutions the opportunity to work with another great results-oriented leader. Denise’s extensive knowledge in large healthcare systems, her unique ability to understand and integrate operations across a large enterprise, and ability to provide creative solution development are among her most valuable credentials,” said Scott Ketchen, Founder & Managing Partner. “Denise has a keen insight into best practices, understands the challenges facing healthcare systems today, and will utilize those talents in strategizing our company’s growth plans.”
Denise will be based out of the company’s Charlotte, North Carolina office.
Prior to joining RoundTable Strategic Solutions, Denise held leadership positions at Envera Health in Richmond, VA as Vice President Engagement Solutions; and Carolinas Healthcare System in Charlotte, NC where her tenure expanded over 21 years. As Vice President of Patient Experience & Operational Efficiency for Carolinas Healthcare System Medical Group, she was responsible for opportunity identification, design, pilot and implementation of operational improvement initiatives, as well as the daily operations of multiple call centers and centralized operations supporting the enterprise integration of the Medical Group comprised of over 2,000 providers and operations at over 350 practice locations.