A leading healthcare system, serving both urban and rural communities throughout the Pacific Northwest, has engaged RoundTable Strategic Solutions to serve as the Interim Director of Revenue Cycle Operations. As the Interim Director, our senior Revenue Cycle consultant is working in collaboration with the System VP of Revenue Cycle to oversee the Revenue Integrity and CDM department and team. Together, with the staff and other operational leadership, she will mitigate risk to revenue and financial performance.
She is responsible for assisting with building and enhancing the Revenue Integrity team by providing on-going maintenance and analysis of the existing CDM; optimizing workflows, developing policies and procedures, and staffing requirements; evaluating CDM mappings; and strengthening stability in a denials management program.
“As a true leader in the industry, our consultant was the perfect choice to serve in this interim position. She consistently proves to be a mentor to internal and external constituents with whom she works,” says Art Lopez, Regional Vice President. “The ability for a health system to work with a consultant in an interim position is an invaluable resourcing approach as they can share best practices, develop strategy and programs that improve overall financial and operational performance, and more importantly, provide mentorship to internal resources that have the skill set to move into leadership roles within the organization over time.”