Beginning this month, an East Coast Healthcare System has engaged RoundTable for supplemental project support of their enterprise-wide EHR initiatives for this fiscal year. Two RoundTable Analysts will, respectively, assist in the everyday maintenance of Cerner CORE (Security, Privileges, Locations, etc.) and iBus PulseCheck (Emergency Department module) handling tickets and break-fix issues of LIVE environments. These tasks will be transitioned from our client’s internal EHR Analyst team, providing them the bandwidth to expand their EHR environment to two new sites in the coming year.
This utilization of RoundTable’s Staff Augmentation Model has strategically been chosen by our client allowing their internal analysts to benefit from the new build experience. In the next year this healthcare system will be opening a new Emergency Department and Cancer Center that will ultimately inherit their existing EHR environment. With their internal EHR Analysts’ maintenance tasks offloaded to the RoundTable team, they will have the opportunity to work with end-users and operational stakeholders who are joining the health system for the EHR implementation process prior to GoLive. These design and development interactions will be invaluable to our client’s IS team as those EHR Analysts will ultimately be providing system support to those clinicians for years to come.
“We are thrilled that both RoundTable Analysts have worked with this organization previously in earlier EHR expansion efforts. This historical knowledge of internal processes, end-users and system intricacies will allow for a more seamless transition of responsibilities,” said Casey Hafford, Account Director, RoundTable Strategic Solutions.