Customer Experience & Relationship Management (HCxRM)
The “first touch” matters.
Mapping the patient journey through a strategic plan compiled just for you.
Customer experience is critical for growth and retention.
Revenue Cycle Growth, Integrity and Leadership
Providing solutions to determine revenue opportunities, reduce costs, gain and retain patients to increase growth.
Implementation and Optimization Support
Putting the right IT, Revenue Cycle, and HCRM capabilities, tools and skilled resources in place. Searching for the perfect talent.
I absolutely agree that Shalin is adding value. His participation on some of the design calls for Acute has been very welcomed by the team and the one report that he has helped us with so far has been tremendously valuable in defining and aggregating one particular segment of our DNFB that was previously unable to be truly quantified. He’s developed a very good rapport with Deloitte and our Cerner Solution Consultants, and I feel like our Information Systems team would echo many of my positive comments. We are all thankful to have someone with fundamental knowledge of our system being available (and responsive!) to us that is an informed third-party.
I love my job and I love Round Table for being probably the best organization I have worked with. That sounds so sappy but none the less its true. Thank you for making me feel like I matter.
The team is thought-provoking and outcomes-driven.
The process and methodology you took us through was enlightening and readied our organization for this transformational work. You guided us to look in the mirror at ourselves. The team’s passion for this work was so evident, and it helped build excitement and engagement across our executive and leadership teams for where our organization is heading.
RoundTable has leading expertise in the CRM and Clinical Operations space.
Lauren is a wonderful recruiter…She does a wonderful job of balancing of the needs of consultants, has a good understanding of the work being done and is an EXCELLENT listener. You can tell she truly cares about you…”
RoundTable team had a great understanding of guiding principles and philosophies. They identified issues and aligned to best practices. We appreciated how forthcoming and transparent they were in their thought processes along the way.
For stressful times that come with the nature of consulting engagement, Lauren does great little extra to make sure you know she and the company care about you and work you are doing. She arranged a perfect and highly personalized gift box of goodies for our Epic go-live…Those little extras and check-ins that Lauren is great at really mean so much, she is amazing!
You guys are awesome and I really appreciate the phone call from you and Casey this afternoon. I’ve done work for several recruiting firms in my career, and y’all are definitely the most responsive/attentive.
We are privileged to work with some of the nation’s top large complex healthcare systems, Integrated Delivery Networks, academic health systems, ambulatory and independent physician practices.