Consultant Shout Out – Rockel Marquis, Cerner Custom Developer

At RoundTable, we recognize that our success is 100% attributable to our team of professionals. This week’s “Consultant Shout Out” is Rockel Marquis, RoundTable’s premier Cerner Custom Developer. Rockel is now working on her third engagement with RoundTable and has been an absolute rock star in answering our client’s requests for MPage development, CCL data extraction, custom Smart Templates for vital signs and more. She has assisted clients through system conversions, Cerner customization post-GoLive, and clinical quality reporting just to name a few.

Rockel’s output consistently exceeds client expectations in regard to her final product and turnaround time on delivery. Client feedback related to her Cerner expertise is constantly positive and impressive. We are so lucky to have her on our team and as a representative of who we are!

Thank you for all of your hard work, Rockel!

March 23rd, 2018 | , |

RoundTable Selected by Mid-West Integrated Health System to Redesign and Optimize OP Centralized Scheduling Services

After its successful facilitation of a comprehensive CRM Vendor Selection and assessment of the current physician and hospital call center functions at a community health system located in the mid-west, RoundTable was selected to standardize and centralize hospital outpatient scheduling processes.

“Exhibiting the need for centralized operations is becoming a trend among systems in the healthcare industry.  It’s up to us to share our expertise and resources to make a change and provide the playbook and solutions that will provide a better overall patient experience,” said Denise Cuddeback, Senior Vice President, Management Consulting Services.  “By working with this health system in the journey towards centralization of key operational functions, we are ensuring that their patients have timely access to care and services in the community they serve.”

“We are thrilled to continue sharing our recommendations and best practices with this health system, and believe that this new contract of services is a true testament to our quality of work and expertise in this market space of Healthcare Customer Experience and Relationship Management,” said Kyle Swarts, Senior Vice President & Partner.

March 15th, 2018 | , |

Large Mid-Atlantic Integrated Delivery System Hires RoundTable for Cerner Clinical Consulting

A community-based health system serving the Baltimore/Washington region retained two RoundTable Cerner Pharmacy IS (PharmNet) resources to assist the system in transferring two newly acquired hospitals onto their Cerner platform.  The consultants will assist in the formulary build, order sentence development, implementation of worklists, PowerPlan creation, among other tasks, as they support our client’s data migration effort.

“We continue to grow our firm with the most solid, knowledgeable resources because of their ability to exceed expectations, our team’s commitment to unparalleled account management, and our results-driven strategies. We are thrilled to share the talents of these experts with our client to assist them in their acquisition growth plans,” said Kyle Swarts, Senior Vice President & Partner.

March 14th, 2018 | |

RoundTable Keeps Learning and Networking – AMGA Conference in Phoenix

With almost half of the physician workday spent on EHRs and administrative desk work, RoundTable is working to alleviate the link between EHR efficiency and provider burnout. “We are looking forward to learning more about the efforts from Lehigh Valley Health Network on this topic during the AMGA’s annual conference in Phoenix,” said Art Lopez, RoundTable’s Regional Vice President.  “We will take this time at AMGA to network with healthcare leaders in hopes of bettering our nation’s approach to patient care and share thoughts about our Healthcare Customer Experience and Relationship Management (HCxRM) service line.”

March 7th, 2018 | , |

RoundTable Participates in the Revenue Cycle Summit at HIMSS18

RoundTable team members will be attending the Revenue Cycle Solutions Summit at HIMSS18 on Monday, March 5. Revenue Cycle professionals have their hands full – whether it’s pricing transparency, delivering great patient experience, improving workflow, managing denials, among other tasks. As a firm that delivers the strategies that can help improve the Revenue Cycle from start to finish, this educational and networking experience is a key opportunity to showcase our services and continue expanding our Revenue Cycle services.

March 5th, 2018 | , |

Team Members Hit the Road to HIMSS18

Several members of the RoundTable team will be packing their bags and heading to Las Vegas for the HIMSS18 Conference from March 5-9.  The key trend of the conference – patient engagement – aligns with RoundTable’s expanded service line, HCxRM (Healthcare Customer Experience & Relationship Management).  Throughout the conference, the team will attend symposiums, summits, educational sessions, and networking events.

March 4th, 2018 | , |