RoundTable’s Healthcare Customer Experience & Relationship Management (HCxRM) Services Utilized by Nationally Recognized Physician Organization

As Health Systems and Physician Groups embrace “healthcare consumerism” they need to take a closer look at how they are solving for Patient Access, Growth, Retention, Experience, and Price Transparency. A nationally recognized physician group engaged RoundTable Strategic Solutions to begin the fundamental steps required for health systems to prepare and embrace the national shift towards “healthcare consumerism.”

“Consumers will choose value on their own terms and health system leadership must begin addressing consumer demands and expectations. RoundTable is ensuring its customers are on the leading edge of creating a value-based consumer-oriented patient experience,” says Denise Cuddeback, Senior Vice President and leader of RoundTable’s HCxRM consulting services. (more…)

January 9th, 2018 | , |

Mid-Atlantic Health System Selects RoundTable’s Cerner Clinical Team for 6 Month Optimization Project

RoundTable Strategic Solutions continues to expand its Cerner Consulting Practice and has been engaged by a leading Mid-Atlantic health system to drive a large scale EHR optimization initiative that includes both inpatient and ambulatory applications.  RoundTable will serve in the following optimization roles: Clinical PM, SurgiNet/Anesthesia, Dynamic Documentation Analyst, PowerChart Ambulatory/Health Maintenance Analyst, and Cerner CORE Analyst.


January 4th, 2018 | , |