Healthcare IT Resources Archives - RoundTable Strategic Solutions

RoundTable Expands Healthcare Consulting and Management Services

As the healthcare industry progresses with rapid changes, and more health systems have an increased need for management oversight, RoundTable is pleased to announce the expansion of its Healthcare Consulting and Management services to bring value to its partners. The leadership has expanded its team with seasoned industry consultants with a combined 80 years of experience collaborating on meeting the complex needs of the health systems and their service line leaders.

“Having worked with health systems, physician groups, specialists and support staff throughout all disciplines in medicine, in a fast-changing environment, we understand that running an effective healthcare organization is not an easy task,” says Scott Ketchen, CEO, RoundTable Strategic Solutions. “The challenges remain consistent – new reimbursement models; lack of leadership; poor communication; failed hiring processes; inadequate EMR training, implementation and maintenance; broken pay structure; neglected patient relations; among others. By providing comprehensive healthcare consulting and management services via industry leaders, RoundTable is overseeing the operational challenges and providing holistic strategic solutions, while assisting our clients to focus on their main goal: maintaining a reputable status of providing quality care for their patients.” (more…)

February 11th, 2020 | Consulting Practice, Healthcare IT Resources, Management Consulting, Resource Management, Team Members |

Mid-Atlantic IDN Extends Partnership for Ongoing Cerner Support

A Mid-Atlantic Integrated Delivery Network has partnered with RoundTable for the fifth consecutive year to assist in managing system-wide Cerner implementation and optimization efforts. At this health system, RoundTable’s Cerner SMEs have supported PowerChart Maternity implementation, Dragon Dictation deployment, SurgiNet & SurgiNet Anesthesia conversion, HealtheRegistries tool development and many other high-profile projects.

In the coming fiscal year, RoundTable Cerner Analysts will continue to support the organization’s Cerner expansion as well as a complex Data Migration effort for a newly acquired hospital. Many of RoundTable’s consultants are also supporting this IDN’s 2018 Cerner Code Upgrade, working through extensive re-build as the team target’s an October 2019 GoLive. RoundTable’s Cerner delivery team will focus on optimization of Cerner clinical tools including Nursing Documentation (IView, PowerForms, Order-Entry), Physician Documentation (Dynamic Documentation, MPages, PowerNotes), CORE and Event Set Hierarchy. Aside from clinical solution development, RoundTable’s technical experts will support specialty Mpage development, CCL report writing, dashboard development for providers, PowerInsight training and more.

“RoundTable’s Cerner Analysts have years of specialized experience in the Cerner solutions that they support,” detailed Casey Hafford, RoundTable’s Director of Strategic Accounts. “It is important to our delivery team that our consultants truly specialize in the module or solution suite that they support. Along with concentrated Cerner experience, a lot of our team has been with this particular client for over five years. As a result the relationships they’ve formed with internal stakeholders and end-users have made them invaluable in ongoing application efforts.”

July 17th, 2019 | Cerner, Healthcare IT Resources |

Consultant Shout Out – Epic Reporting Analyst, Alana Ducharme

At RoundTable, we recognize that our success is 100% attributable to the professionals that we have in the field. It is an honor to recognize our team and we’d love to shout out our dynamic Epic Report Writer and Business Intelligence Analyst, Alana Ducharme! We have consistently received client feedback that Alana is a “Rockstar” and we suspect, her delivery is a result of 16 years of healthcare IT experience extracting and reporting data in meaningful ways for a variety of hospital departments.

At this point in her career, Alana holds up-to-date certifications and has in-depth experience with Epic BI tools including: Reporting Workbench and Radar Administration. She also has Clarity Data Model certifications in: OpTime, Anesthesia and Radiant/Cupid. Alana most recently served as Application Reporting Lead for OpTime and Anesthesia where she led the build out of all surgical workbench reports and associated dashboards. Along with her demonstrated technical expertise, Alana has now been a part of four, full-cycle Epic implementations where she has had the opportunity to lead teams, drive project deadlines and work through complex problems. Epic Project Managers that have worked closely with her attest, “Alana is amazing in how she manages and drives a project…I can’t say enough about her initiative.”

Alana’s dedication to our clients and ability to deliver across a variety of project initiatives has consistently exceeded expectations, and her project extensions are a testament to that. Client feedback related to her performance is always positive. We are so lucky to have her on our team and as a representative of who we are!

Thank you for all your hard work, Alana!

July 7th, 2019 | Cupid, Epic, Healthcare IT Resources, Team Members |

Community IDN Relies on RoundTable’s Epic Instructional Design Consulting

When a community IDN client faced an Epic Instructional Design / Principal Trainer vacancies due to internal re-organization, client leaders immediately engaged with RoundTable’s Epic Consulting team to identify interim Epic OpTime / Anesthesia and Radiant / Cupid Instructional Design / Principal Trainer Consultant to ensure critical knowledge transfer and educational continuity while an additional FTE resource is identified and on-boarded. The Epic OpTime / Anesthesia and Radiant / Cupid Instructional Design / Principal Trainer Consultants will ensure that understanding and utilization of unique, specialty modules will go on uninterrupted, while simultaneously identifying opportunities to fine-tune instructional design material and the Master Training Environment to mirror clinical workflows and updates.

Rachael Battin, Consulting Practice PM advises, “Educational continuity is particularly critical when dealing with Epic’s specialty modules, with intricate and interconnected clinical workflows. RoundTable Epic Instructional Design / Principal Trainer Consultants not only bridge a precarious gap during the search for new client FTE’s, they are also able to infuse knowledge gained across diverse client environments, further enriching the resources into which those new client FTEs will ultimately assimilate.”

July 2nd, 2019 | Cupid, Epic, FTE, Healthcare IT Resources, Interim Leadership |

Consultant Shout Out – Healthcare IT Leader, Angela Greene

At RoundTable, we recognize that our success is 100% attributable to the professionals we have in the field. With her one-year work anniversary with RoundTable approaching, we shout out Healthcare IT leader extraordinaire, Angela Greene. Angela is a dynamic producer in clinical technology implementations with demonstrated Project Management expertise in medical device integration, alarm management and workflow development.

In May of 2018, RoundTable was engaged by a large Mid-Atlantic IDN to provide Interim Leadership for a Cerner Clinical Applications Manager on FMLA over a period of six months. With a clinical background of 27 years as a Registered Nurse and over 10 years in healthcare IT leadership, Angela was able to dive into a role that required oversight of multiple enterprise-wide implementation and optimization initiatives.

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May 2nd, 2019 | Cerner, Healthcare IT Resources, Interim Leadership, Resource Management, Team Members |

Mid-Atlantic IDN Re-Engages RoundTable for Additional Project: Cerner Implementation and Optimization Efforts

A Mid-Atlantic Integrated Delivery Network has partnered with RoundTable for the fourth consecutive year to assist in managing the system-wide Cerner implementation and optimization efforts. Over the past several years, RoundTable’s Cerner SMEs have supported PowerChart Ambulatory implementation, multi-hospital data migration, Dragon Dictation deployment, specialty MPage development among other projects.

In 2019, eight RoundTable Cerner Analysts will continue to support the organization’s Cerner expansion in several specialized clinical solutions, including: PowerChart Maternity, PowerChart Oncology and SurgiNet Anesthesia. RoundTable’s Cerner delivery team will also assist with the upcoming Cerner Code Upgrade as well as Optimization for SurgiNet, MPages, Dynamic Documentation, CCL Reports, CORE/ESH and Nursing.

“RoundTable’s delivery and project planning teams have worked with client leadership over the past ten weeks to identify how our existing consulting team could be utilized to best support 2019 Cerner initiatives,” detailed Casey Hafford, RoundTable’s Director of Strategic Accounts. “Our resources have historical knowledge of our client’s processes and system environment which further ensures timely and successful project execution. The consecutive contract extensions for our resources are testaments to our team’s talent and their ability to enhance the overall workflow of the organization.”

December 5th, 2018 | Cerner, Healthcare IT Resources, Partnerships |

RoundTable Welcomes Rachael Battin to the Team as Consulting Practice Recruiter

Rachael Battin joins the RoundTable team as a Consulting Practice Recruiter. In her role, she will be responsible for recruiting, screening and credentialing candidates, maintaining and fostering relationships with consultants, and overseeing organizational development and change management strategies.

“As a seasoned recruiter and contract manager, Rachael brings more than 21 years of leadership experience in the healthcare, risk adjustment and staffing services industries to our growing team of professionals. Her ability to uniquely strategize and establish relationships with consultants is one of her many assets, and why we knew she was the perfect fit for our Resource Management Consulting division,” said Kyle Swarts, Senior Vice President and Partner, RoundTable Strategic Solutions. “We’re excited to share Rachael’s capabilities and expertise with our clients in an effort to successfully achieve their specific resource needs in a quality, time-efficient manner.”

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July 18th, 2018 | Consulting Practice, Healthcare IT Resources, Team Members |

RoundTable’s Resource Management Division Places MEDITECH Clinical Application Specialist at Mid-Atlantic Community Health System

A Mid-Atlantic Community Health System partnered with RoundTable to fulfill a MEDITECH Clinical Applications IT role to support its Acute Care departments.

The new MEDITECH Clinical Applications Specialist will leverage her extensive clinical background as an RN and work closely with the Director of IS and Team Lead in support of the health systems Acute care applications. In her role, she will be responsible for the successful implementation, ongoing maintenance, support and enhancement of the organization’s use of MEDITECH while driving end-user adoption and assisting with improving clinical quality outcomes.

“By utilizing our Healthcare Resource Management – Permanent Placement capabilities, our clients see our hands-on approach and personal touch to identifying skilled and qualified candidates who align to the organizations resource needs and culture. We are typically seeing 4-6 week turn-around-times from receipt of permanent need to offer/start,” says Scott Ketchen, President and Partner, RoundTable Strategic Solutions. “Our unique Resource Placement System and alignment to our accessible and vetted network of candidates, we solidified a perfect pair for both the candidate and the health system. Our process enabled us to relocate the ideal resource seamlessly. It was a win-win situation for all.”

July 12th, 2018 | Healthcare IT Resources, MEDITECH, Permanent Placement |

Consultant Shout Out – Lorna Dunbar, Certified EPIC HIM Project Manager/Builder

Lorna Dunbar, a Certified Epic HIM Project Manager/Builder, describes herself as “not your average consultant,” and we couldn’t agree more! Lorna is the quintessential HIT consultant, marrying an in-depth knowledge of operations and Epic and 3^rd-party application functionality related to all things Health Information Management (HIM), a professional “grace under pressure” delivery, fine-tuned analytic approach to solve complex problems, and a fantastic sense of humor. Her HIM expertise extends through Clinical Applications and Revenue Cycle, and Lorna effectively understands and communicates the downstream impacts of proposed solutions to identify the one best-suited to address the challenge.

In her almost 4 years of engagement with RoundTable, Lorna has served multiple roles, including Epic HIM Project Manager, Lead Build/Integration Consultant, and Interim IT Operations Leader. Throughout her tenure in these roles, Lorna has successfully executed countless jobs on behalf of the client, repeatedly demonstrating patience, flexibility, collaboration, and a “no job too big or too small” mentality. She mentors client IT and operations staff to equip them with the tools to be successful in their roles, and lends her SME perspective to our RoundTable internal team.

We are so fortunate to have you on the RoundTable team, Lorna. Thank you for all that you do!

May 3rd, 2018 | Epic, Healthcare IT Resources, Revenue Integrity, Team Members |

Leading Integrated Delivery System in MidWest Engages RoundTable to Serve as Interim System Vice President, Revenue Cycle

One of the nation’s leading Integrated Delivery Systems has engaged RoundTable Strategic Solutions to serve as the Interim System Vice President of Revenue Cycle and will provide leadership for all activities related to the management of the physician/professional revenue cycle.

Our Executive Revenue Cycle Consultant will be responsible for providing leadership and oversight of operational and financial decisions and performance of the Revenue Cycle for the Physician and Ambulatory Services Organization across all six regions of the health system.

“When clients work with our consultants in an interim position, they understand the true value of our resources as they share their knowledge and expertise with the internal and external constituents involved in the process,” said Art Lopez, Regional Vice President. “Their ability to provide a strategic vision, educate and mentor the existing team, implement and improve the system, while identifying opportunities for continued improvement, create an overall operational effectiveness and value-added service to the client.”

To learn more about Interim Healthcare IT Resources, visit our two-part blog series “Accelerating Change with Interim Healthcare Executive Leadership.”

April 11th, 2018 | Healthcare IT Resources, Revenue Integrity |

Recent News

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Consultant Shout Out – Cortney Edwards, Cerner PowerChart Ambulatory Consultant

RoundTable Supports Hospital Workers During the COVID Crisis

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