Improving the Provider and Patient Experiences Do Not Need to Conflict With Each Other

In today’s healthcare environment, providers are faced with a multitude of tasks that go beyond simply diagnosing patients. Their day-to-day work efforts span from refilling prescriptions and reviewing lab results to the copious documentation requiring digital storage in the EHR. All this work results in shorter visits, fewer patients being seen, and longer work hours catching up on the documentation, notes and inbox messages - leading to provider fatigue and a lack of satisfaction. The challenges that providers face is a domino effect that results in difficulties for patients to schedule appointments at the time of need, at a convenient location and with their provider of choice.  When patients end up getting an appointment, they find themselves waiting in the office long after their scheduled appointment time to be seen. Worst of all, when they are finally seen, the provider briefly speaks to them and is forced to rush off to try to stay on schedule or [...]

2018-02-07T17:10:56+00:00 February 7th, 2018|Access|